Risk And Compliance Service Providers

In an increasingly digital world, critical risks around privacy, data integrity, and cybersecurity have magnified. Today, ensuring trust and safety has become a business imperative. To build and maintain customer relationships, and preserve the integrity of their products and services, organizations must focus on creating a secure, inclusive online environment.

The global pandemic accelerated both user generated content and online transactions significantly as customers stayed indoors and spent more time online. This trend also changed the landscape of support interactions by laying more emphasis on social media customer care, content moderation, and online transaction security, along with improved analytics and business intelligence to understand customer needs.

WNS partners with leading global companies to enhance their trust and safety services and solutions to safeguard their brand and customer journeys, boost compliance, and mitigate fraud and financial risk. We combine our service ecosystem, client-centric approach, strong domain expertise, digital solutions, analytics-driven engagements and a global delivery network to deliver effective risk management outcomes.

• 12 Mn+Ads reviewed annually

• 2 MnMedia monitored and
  analyzed for relevance

• 1 Mn+Transaction alerts
  screened annually

• 7 Mn Videos reviewed for
  compliance and tagged

• 500 Mn+Saved through automation &
  optimized delivery model

Comprehensive Services

We offer a range of services, from manual and automated moderation for digital platforms to market research and insights.

Content Moderation

Our content moderation services include takedown of misleading or false information, flagging of instances that violate community standards and spam reporting. We protect data by identifying Intellectual Property (IP) infringement.

Social Media Compliance

We leverage machine learning and human moderators to flag user reviews, comments and uploads.

Financial Crime and Compliance

We monitor suspicious transactions and detect fraudulent activities. We perform vendor and customer due diligence with strict compliance norms (sanction screening, PEP, Suspicious Activity Report filing support). We also create decision-ready reports catering to AML / Know Your Customer (KYC) requirements.

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Ad Review and Integrity Services

We proactively search misleading, inappropriate, or malicious content and remove ads that target or harm users.

Managed Security Services

We provide security assessment, monitoring and management. We also offer security analytics solutions.

Risk Analytics and Reporting

Our solutions encompass fraud detection analytics, and model risk and regulatory reporting.