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SHOWCASE

"We have seen great success with WNS’ Sales COE framework, increasing our revenue in this area by 166% from time of implementation. This is a fantastic value added service that WNS has provided, as it has not only increased our acquisition and revenue numbers but has also improved the quality of conversations with our customers."
- Matthew Sabin, Customer Experience & Call Centre Relationship Manager, ARE Media
"COVID-19 has brought significant changes to our business. We had to adapt to continue serving our customers as per their expectations and WNS has been a huge part of this. This is a result of our four years of partnership, mutual appreciation and deep understanding of each other's business processes and domain knowledge."
- Nick Haslehurst, Moneycorp


 

The CEO Perspective

Keshav shares his perspectives on a range of topics, right from navigating COVID-19, leadership amid crisis, changing contours of IT/BPM to future of work and upskilling.
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Keshav Murugesh on Managing Asia CNBC
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NYSE
Keshav Chats with Judy Khan Shaw on NYSE Floor Talk
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Keshav Murugesh in Conversation with Dr. Ajay Bhushan Pandey at Harvard India Conference 2018
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Keshav Murugesh on ET Now's Inspiration
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Digitization & Growth
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Clients Will Want Solutions to Reduce Their Costs: Keshav Murugesh

In an interview with Mint, Keshav talks about new avenues of demand for BPM sector along with blending of work-from-home.

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What Does “Being Digital” Mean in a Post-digital Era?

In an article published on Quartz, Keshav talks about how “being digital” is no longer a compelling differentiator and what will digital look like in a post-digital world.

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