Co-create Smarter Businesses

WNS, part of Capgemini, is an Agentic AI-powered intelligent operations and transformation company that co-creates smarter businesses with more than 700 clients across 10 industries. We blend deep domain excellence, WNS’ core differentiation, with AI-powered platforms and analytics to help businesses innovate continuously, scale effortlessly, adapt swiftly and lead resiliently in a world defined by disruption.

Our purpose is clear: Enabling lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and differentiated impact

3

Global Headquarters

4

Continents

13

Countries

700+

Clients

66,000+

Employees

65

Delivery Centers

Our Story Vision & Mission Leadership Team From the CEO

Awards & Recognition

View All

WNS Positioned in the Leaders’ Quadrant of AIM Research’s 2025 PeMa Quadrant for Agentic AI Services

WNS Procurement Named a Leader in the 2025 ISG Provider Lens™ Global Report for Procurement Services

WNS named to TIME’s 2025 List of World’s Most Sustainable Companies

WNS Recognized as One of America’s Most Reliable Companies 2025

WNS Analytics Wins the AWS AI Award for Gen AI and Advanced Analytics

Howden Group and WNS have been awarded the title of Best Data Story or Data Visualisation

WNS Achieves Platinum Medal Rating from EcoVadis for Sustainability Performance

Trusted by Clients

How Virgin Atlantic Achieved Overall Chargeback Win Rates of 54% with WNS

Discover how Virgin Atlantic transformed its chargeback process and slashed revenue losses by partnering with WNS. Hear from Angela Maguire, Manager - Agency, Refunds and Chargebacks, as she shares how digital process mapping, workflow optimization and seamless system integration led to a 60% win rate with Worldpay—far above industry standards.

British Gas & WNS: 15 Years of Innovation and Excellence

Jess Johnson, Head of Operational Excellence at British Gas, shares how WNS’ expertise in energy utilities and innovation helped drive high service levels, improve NPS and ensure continuity even through turbulence.

ALM & WNS: Redefining Possibilities Through Digital Transformation

Josh Gazes, SVP – Operations at ALM Media, shares how WNS enabled their decade-long shift from traditional print to a digital-first business.

Empowering Insurance Innovation: Mosaic Insurance’s Strategic Collaboration with WNS

Explore how WNS drives business transformation through digital innovation, domain expertise, and data-driven strategies to deliver impactful outcomes for global clients.

Delivering Strategic Value with WNS

Leonard McCullie shares how WNS helped unlock competitive advantage and accelerate business outcomes for their enterprise.

Outsmarting the Future is all about

Combining Domain Excellence with Continuous Innovation

Agentic AI

Our AI agents, underpinned by domain excellence, drive autonomous decision-making with purpose and precision.

Analytics

We enable decision intelligence for enterprises to drive agility, resilience, innovation and rapid growth in a digital-first world.

Data

Our solutions transform how data flows and functions, building trusted, real-time ecosystems.

DESAiGN HUB

Our immersive spaces help re-imagine how we work together, leveraging a slew of digital accelerators, skillsets and design thinking-led framework.

Hyperautomation

Our hyperautomation solutions combine low-code software applications and intelligent automation platforms to drive maximum value.

View our Global Partner Network

Co-creating the Future Responsibly

Integrating Sustainability into Everything We Do

WNS' 5-Pillar Approach to ESG

WNS Cares Foundation

WNS Cares Foundation is transforming lives through education, empowerment, and enrichment — enabling digital learning, life skills, and opportunities for a future-ready generation.

MakeMyCareer@WCF

The Youth4Change (Y4C) Leadership Program

Line of Sight

A Global Partner

Headquarters

New York

Jay Suites - New York, 515 Madison Avenue, 8th Floor, New York, NY 10022

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United Kingdom

WNS Global Services (UK) Ltd, HYLO, 23rd Floor, 105 Bunhill Row, London, EC1Y 8LZ

Tel: +44 (0) 20 7993 7900

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India

Plant No. 10/11, Gate No. 4,
Godrej & Boyce Complex,
Pirojshanagar, Vikhroli (West),
Mumbai – 400 079

Tel: +91 22 6826 2100

FAX: +91 22 6826 2100

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Americas

United States Canada Costa Rica

Europe & Middle East

Switzerland United Kingdom Germany Poland Romania Turkey

Asia-Pacific

Australia The Philippines United Arab Emirates Sri Lanka Malaysia India

Africa

South Africa

Co-create Smarter Businesses

3

4

13

700+

66,000+

65

Awards & Recognition

In the News

WNS Announces Fiscal 2026 First Quarter Earnings

Capgemini to acquire WNS to create a global leader in Agentic AI-powered Intelligent Operations

How WNS Procurement Delivers Transformation for Merck KGaA, Darmstadt, Germany

WNS CEO Keshav Murugesh on 2025 Growth

WNS Extends Strategic Engagement with Canopius

How Digital Transformation is Empowering Pepsico's Procurement?

WNS Acquires Kipi.ai to Expand Data, Analytics and AI Capabilities

Rise Of Global Capability Centers Reinforces That Global CEOs Are Comfortable With India

Trusted by Clients

How Virgin Atlantic Achieved Overall Chargeback Win Rates of 54% with WNS

British Gas & WNS: 15 Years of Innovation and Excellence

ALM & WNS: Redefining Possibilities Through Digital Transformation

Empowering Insurance Innovation: Mosaic Insurance’s Strategic Collaboration with WNS

Delivering Strategic Value with WNS

Combining Domain Excellence with Continuous Innovation

Agentic AI

Analytics

Data

DESAiGN HUB

Hyperautomation

Partnerships that Power Smarter Businesses

Co-creating the Future Responsibly

Integrating Sustainability into Everything We Do

WNS' 5-Pillar Approach to ESG

The Human (e) Side of WNS

WNS Cares Foundation

MakeMyCareer@WCF

The Youth4Change (Y4C) Leadership Program

Line of Sight

A Global Partner

Headquarters

New York

United Kingdom

India

Americas

Europe & Middle East

Asia-Pacific

Africa

Co-create a Smarter Business with WNS Today