Manufacturing-test

Our next-generation Global Business Services (GBS) enables manufacturers to transform into smart businesses, streamline processes, drive digitalized services and establish enhanced performance standards across the Finance & Accounting (F&A) organization. Our best-in-class global delivery centers drive end-to-end source-to-pay, bill-to-cash, record-to-report, and financial planning and analysis services, catering to 100+ clients through 10800+ specialists.

We transform business processes across the F&A space by deploying the right combination of process and technology attributes.

WNS' Outperforming CFO Framework (OCF) is a next-gen business process assessment and transformation framework that enables the Chief Financial Officer (CFO) office to embrace agility and future-readiness.

WNS' CFO TRAC is a unified and comprehensive suite of technology solutions designed to address the emerging imperatives of the CFO and create a more significant impact on the enterprise.

We deploy advanced analytics solutions to deliver prescriptive and descriptive analytics across the F&A value chain with real-time visibility providing insights into areas such as cash conversion cycle, frauds and leakages, revenue assurance and cost competitiveness.

Outcomes:

• 30-40 percent reduction in the cost of operations

• 40-50 percent increase in efficiency through automation of F&A processes

• Incremental free cash – 2 to 4 days improvement in days payable outstanding and days sales outstanding

• Enhanced control environment – reduced month-end close cycle time

We co-create digital supply chain solutions, powered by data insights and intelligence. These solutions encompass mature business process management offerings, backed by a portfolio of robust automation and analytics tools.

Our procurement and SCM offerings span supply chain planning and forecasting, strategic sourcing, category management, spot buys, operational procurement, order management, fulfillment and after-sales.

We enable companies to operationalize their procurement function and improve their financial performance and efficiency. We co-create, implement, and execute next-generation customized operating models to drive the strategic impact of procurement on their businesses.

Our sales-side supply chain solutions deliver reduced order-to-revenue cycle times through optimized operating models. Digital interventions enhance speed-of-execution with accuracy, and embedded analytics provides insights for control-driven operations with reduced leakages.

In the aftermarket space, we co-create seamless customer experiences, optimize cost-to-serve, and maximize warranty and contract revenues.

Outcomes:

• 10-15 percent improvement in forecasting accuracy

• 12 percent reduction of addressable spends in strategic sourcing and spot buys

• 10-15 percent reduction in order-to-fulfillment cycle time

• 15-20 percent improvement in fill rate enhancement

• 10-15 percent reduction in backorders

WNS offers digital-led end-to-end order management and aftermarket services. Our integrated order management portfolio enables seamless sales support and customer service, elevating experiences and augmenting revenues. We help clients to automate processes, thereby minimizing risks ranging across the order management and aftermarket landscape. Our analytics practice empowers our clients with a host of solutions and predictive models to guard against risks and take proactive decisions for business growth.

Our comprehensive suite of order management and aftermarket services encompasses touchless order management, automated deal pricing and quote creation, automated master data management, reports automation, product costing, inventory management, order management analytics, digital contract management and digital warranty management.

Outcomes:

• Faster revenue recognition

• ~20-30% improved cashflow impact

• Enhanced first pass yield in order entry

• Enhanced perfect order index

• Reduced cost per order

• Reduced returns

We are developing new-age technology solutions encompassing blockchain, internet of things and augmented / virtual reality. We collaboratively explore possibilities with our clients to continually enable them to achieve their objectives of high customer-centricity, agility in decision-making, and re-invention of business and operating models. We combine industry insights and process excellence with our innovative and intelligent portfolio of digital platforms, frameworks, and solutions to enable smarter operations and create unprecedented enterprise value.

WNS RPA & Intelligent Automation TRAC^TM is our comprehensive suite of automation solutions comprising proprietary and platform augmentation solutions, robotic process automation and bespoke intelligent automation solutions (using Artificial Intelligence (AI), Machine Learning (ML) and cognitive technologies).

Our rich suite of proprietary solutions includes AI-driven data contextualization engines, advanced analytics and insights platforms, and forensic analytics solutions (to reduce risks and leakages), and natural language processing-enabled chatbots.

Outcomes:

• 40-50 percent reduction in manual effort

• More than 95 percent straight throughput

• 30-40 percent reduction in transaction processing cycle time

• 10-15 percent improvement in forecasting accuracy

We combine our analytics expertise with rich industry knowledge and custom-built proprietary frameworks to help clients make informed decisions at the right time. Our versatile services comprise complex and big data integration and cutting-edge analytics to achieve hyper-personalized customer engagement.

Our rich suite of analytics offerings spans loyalty management, market mix modeling, brand reputation, customer segmentation and profiling, trend analysis and competition research. We are among the top three offshore market research providers providing end-to-end services across research design, survey execution, data processing, and reporting to enhance operational excellence. Our business research team provides in-depth company and industry analysis, research into trends and developments, competitive landscaping, regulatory environment, and its impact and market entry strategies.

Outcomes:

At our Analytics Centers of Excellence (CoE), we embed customer and market intelligence into manufacturing processes to drive:

• Smarter decision support systems for product development and predictive maintenance

• Unlocking of growth by linking innovation to business value

• High optimization of the total cost of ownership

• Enhanced customer satisfaction and retention