The mortgage services business is prone to volatility in terms of volumes. Mortgage services companies are looking to staff optimally and handle this variation without increasing the fixed costs proportionally. All this has to be done while adhering to stringent regulatory controls and reducing costs through process consolidation and improvement.
WNS, with its deep domain expertise and strong mortgage analytics practice, enables clients to respond to rapidly-changing regulations across geographies while working with existing client technology platforms. We deliver comprehensive end-to-end Business Process Management (BPM) support through our scalable centers across India, South Africa, the Philippines and the US that result in lower costs and improved risk management.