With ongoing uncertainty many projects are currently undergoing a three stage process of pause, hiatus and restart.
In order to facilitate a quick and successful restart, and minimise hidden costs, effective communication is vital throughout each of these stages as this will mitigate the 4 main risks:
Loss of appetite, concern benefits are no longer achievable, non-supportive stakeholders seeing this as an opportunity to undermine the project.
Lack of communication means that the project is no longer seen as a priority. Inertia built up during hiatus makes it difficult to rebuild momentum.
Project/corporate memory leaves when contractors/ key personnel leave, decisions are unwound because the reasons for taking them were not properly or clearly and simply documented and signed-off.
Training plans are unviable due to phased release of lockdown measures. People are unable to travel as countries impose different travel arrangements.
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