Re-imagine Insurance with Next-gen Technology

As the insurance industry witnesses unprecedented changes, technology is helping insurers address tough business challenges and implement path-breaking solutions. Increasing commoditization, rising operating costs and stringent regulatory requirements are squeezing industry margins. At the same time, growing customer expectation for a seamless omni-channel experience across touch points adding to the challenges.

In an effort to stay agile and responsive in this demanding environment, many insurers are increasingly adopting the Cloud for enhanced flexibility and on-demand scalability. Secure Cloud-based digital solutions coupled with strong analytical capabilities can help industry players leverage real-time data for actionable insights and enhanced decision-making.

WNS draws upon its decade-long experience in working with leading brokers and insurers to offer comprehensive insurance technology solutions across the insurance value chain - life & annuity, retirement, and property & casualty. We offer a holistic ecosystem of data, analytics and domain expertise to produce game-changing results. Our insurance technology solutions suite, Insurance TRAC, drives superior consumer insights, and predicts future trends and helps clients accelerate time-to-market, minimize operational risks and costs, penetrate newer markets, and ensure regulatory compliance.

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WNS helped reduce operating costs by building an advanced middle-office Center of Excellence for the client
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WNS managed the reporting and actuarial requirements, allowing the client to focus on strategic initiatives
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WNS re-engineered processes to reduce claim lifecycle time & achieved significant impact on the client’s botto..
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The WNS Advantage

  • Deep expertise in high value, complex processes: Our extensive process expertise coupled with strong technology know-how delivers on-demand scalability, helping you rapidly expand across markets.
  • Holistic offerings: WNS’ end-to-end insurance technology services comprise consulting, solution implementation and upgrades, testing, analytics and service desk support. Our goal is to help clients focus on their core business, while we manage technology, minimize risks and optimize processes for them.
  • Outcome-driven engagement models: Our engagement models are tailored to clients’ business needs.These models offer subscription and outcome-based options, minimizing their total costs and mitigating risks.
  • Analytics-embedded processes: We harness the power of descriptive and predictive analytics to ensure early fraud detection and prevention, accurate trend forecasting and enhanced risk mitigation. By providing actionable insights, we help clients identify opportunities that go beyond mere efficiency gains to ensure sustained growth.
Solutions
Broker Connect Broker Connect is a state-of-the-art mobility solution, which meets all the requirements of insurance brokers and financial advisors. This mobile app has a host of features such as real-time status update / push notifications on new policy set-up as well as policy amendments. What’s more, brokers can call up their customers through Broker Connect, ensuring enhanced customer experience. DEEP DIVE
WNS' iPASWNS' iPAS is an Insurance Policy Administration System Integrator that helps in end-to-end lifecycle management of insurance policies. It offers a unified view of operations spread across multiple geographies with real-time distribution of work to manage high-transaction volumes. DEEP DIVE
eAdjudicatoreAdjudicator - A cutting-edge solution that automates the end-to-end adjudication process of various types of claims. Driven by robotic process automation and analytics, it factors in in-built rules and models for processing claims. The automation process improves the insurer’s claims settlement rate with enhanced efficiency and accuracy. eAdjudicator works as an independent platform, and also as a bolt-on over legacy adjudication engines. DEEP DIVE
WNS Actuarial Proprietary PlatformThis WNS’ Actuarial Proprietary platform creates a central repository for all assets including assumptions, facts, scenarios and supporting data. It enables the creation of business rules to extract data and create asset files for actuarial modeling software. DEEP DIVE
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