Manufacturers need to manage unpredictability in demand, control input costs, provide the customer with myriad channel options with consistency in experience, and ensure effective after-sales service in an effort to impact the top-line. They have to also contend with rapid technological and regulatory changes, and the demands of environmentally conscious consumers, compelling them to focus on eco-friendly innovations. Combined with the traditional pressures of keeping inventory costs low and managing cash flows, manufacturers today need to manage the supply chain more effectively to stay ahead of competition.
A global delivery network and client-centric solutions help WNS deliver benefits like reduced demand-supply gap, decreased procurement costs and improved time-to-market to manufacturers. WNS’ Business Process Management (BPM) solutions leverage industry best practices and latest technologies like robotic process automation, digital, Cloud and predictive analytics to enable manufacturers improve productivity, efficiency and customer relations.