Law firms and legal counsels are increasingly finding their margins squeezed as they try to stay afloat in a highly competitive market. Keeping costs low is a critical business imperative as is the need to find resources to scale up to meet demand spikes, and to reduce time spent on non-core processes.

WNS’ Business Process Management (BPM) services enable legal firms to effectively address these imperatives so that they can focus on greater customer engagement. We offer professional services of a high quality talent pool, a proven global delivery model, timely and consistent service, and a commitment to help our clients outperform business challenges.

WNS enabled the client to reduce time spent on property sale processes by 40%; achieved overall process improv..
WNS significantly reduced the duration of personal injury cases to 260 days from 300 days; increased the numbe..
WNS enabled the client to streamline processes, introduce process consistency for better document quality and ..
The WNS Advantage
  • We manage end-to-end processes in residential property conveyancing
  • Our clients are among the top 20 conveyancers in the UK, which makes us the largest service provider (by volumes) of residential property conveyancing
  • We manage end-to-end legal process lifecycle outsourcing in personal injury claims
  • We have built Centers of Excellence (CoE) to provide high-quality services to legal firms
"We have had an extremely positive experience with WNS so far. We find that they are flexible in managing volume spikes, have been responsive in taking feedback and there’s been ongoing improvement in service delivery and a true partnership approach. WNS conduct an annual voice of customer survey and based on our experience we have rated WNS 9 out of 10 since 2010… "

Head of Shared Services and New Business, Conveyancing, Leading Property Services Firm in the UK

A ‘Leader’ in Global Outsourcing 100 List - 2015
Property Law
  • Freehold and leasehold conveyancing
    Mortgage re-financing legal processing
    Title checking
Personal Injury Claims
  • New claims processing
    Medical evidence evaluation
    Claims settling and closing
Law Firm Back-office
  • Digital dictation transcription
    Accounts payable and general ledger
    Employee data management and payroll
Corporate Legal Support
  • Contract management
    Legal research
    Litigation support
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