Many organizations struggle with the increasing volume of data generated by various digital platforms. The lack of adequate tools, resources and time hamper efforts to convert this data into actionable intelligence. Companies have now realized that mining, synthesizing and integrating this huge volume of data in easily understandable and meaningful formats to make informed decisions is the key to remain competitive in a volatile, uncertain and increasingly complex environment.

Our data services enable clients to deal with challenges in the area of data management and analytics. We help companies to resolve issues such as the lack of integration of multiple technology platforms, the high level of manual intervention required in certain processes, higher total cost of ownership due to multiple reporting environments, or the limited measurable impact from reporting and visualization solutions.

We have more than a decade of experience in providing data management, reporting and visualization services to clients. We work with our clients to decide the right mix of tools and technologies covering:

  • BIand visualization platforms such as Tableau, Spotfire, Qlikview
  • Enterprise-level reporting interfaces such as SAS, Business Objects, COGNOS, OBIEE or MSBI and databases such as Oracle, Teradata or SQL Server in a given scenario

We have developed a number of rich BI portals using technologies such as SQL Servers SSIS and SSRS, Business Objects, COGNOS and Hyperion.

The WNS Advantage

We have the right mix of skilled resources, methodologies and technologies to flexibly meet client needs in the area of data management, reporting and visualization services:

  • More than 1000 FTEs with dedicated Centers of Excellence for data management, reporting and visualization
  • Predefined data model, views, and functions which can be easily customizable as per business needs
  • Ability to integrate and consolidate data from multiple systems to give a 360° view of customer
  • Reporting modules include industry best KPIs with accurate measurement of the KPIs Standard and custom reports with a full ability to 'drill-down' and 'slice and dice'
  • Pre-built dashboards and reports for faster deployment
  • Plug and play BI tools with pre built Reporting modules containing all relevant views, filters and drill downs
Case:
WNS built a centralized data warehouse from disparate data sources with portal-based access to each user. Dat..
Case:
WNS created a consolidated dashboard that summarized details for the contact center metrics for all the cli..
Case:
WNS’ solution included a common online interface within the different departments and a central database. This..
" Since 2004, WNS has been working as a valuable strategic partner for Coca-Cola. They’ve invested time and resources to truly understand our business model . WNS service model offers a good balance between on-site senior consultants and an agile off-shore team. They provide us with an on tap set of resources capable of tackling many of our diverse needs in the Knowledge, Insights and Analytics spaces. Their expertise and dedication makes a true difference for our team. "
Carlos Jose Fonseca

Vice President, Global Knowledge & Insights, The Coca Cola Company

Bronze for Best New Product or Service of the Year - Software - Big Data Solution at International Business Awards 2014 (The Stevies)
Services
Data Management

We provide a comprehensive data management framework, architecture and governance to achieve a “single version” of truth. Our data management services include:

  • Data Architecture and Warehousing
    • Data Governance: Control, authorization, management and overseeing of data
    • Data Architecture: Storage, movement and retrieval of data
    • Data Quality: Accuracy, completeness and legal compliance of data
  • Data Acquisition and Integration
    • Multi-partner data management
    • Data management from multiple sources using data pulls and queries
    • Loading of data into databases and ready the data-mart for cleaning and analysis
  • Data Enrichment and Cleansing
    • Format conversion, standardization, data validation
    • De-duplication of data using automated/manual tools
Reporting and Visualization

We help our clients analyze their data, develop the visual story, and design the right visualization product to derive business insights. Our reporting and visualization solutions help clients to select from an extremely wide range of interactive and visually engaging charts and reports. Our reporting and visualization services include:

  • Report Design, Generation and visualization
    • Report and Dashboard development
    • Customized report development
    • Interactive visualization and visual querying
    • Multi-dimensional representation
  • Data Analysis
    • Trends analysis, comparative analysis and interpretations
    • Exceptions and scenario analysis

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