Key Points
  • WNS’ Order-to-Cash (OTC) tool is a customizable, cloud-based, consultative solution that can enable medical devices and home care products businesses to manage order-to-cash process end-to-end, by seamlessly integrating with the organization’s existing system

  • The solution aids in the simplification of the highly complex order management procedure with an integrated order intake and fulfillment process

  • WNS-OTC has helped clients increase process efficiency by 15 percent leading to better Return on Investment (ROI) from Day One, with improved customer experience and reduced Days Sales Outstanding (DSO) and operational costs

WNS’ Order-to-Cash (OTC) tool is a consultative, cloud-based offering that can manage your entire order-to-cash process and can be integrated with your current system. It can not only be customized to your requirements, but can also be deployed with specific modules. It offers a robust control and compliance framework, meeting all the security standards, including HIPAA. The tool can easily be implemented without any upfront capital investment, and does not involve any infrastructure or maintenance costs since it’s a cloud-based solution.

The WNS-OTC solution can help businesses achieve a consolidated order intake and fulfillment process by: integrating order process with supply chain to ensure accurate and efficient delivery; empowering sales with order and inventory status; integrating records management for complete and accurate billing or claims submission; improving speed-to-revenue with less disputes or adjustments; managing accounts receivable more efficiently; improving collections and cash flow; and enhancing reporting and analytics in real-time.

Subsequently, an integrated order intake and fulfillment process helps enhance patient experience, improve process efficiencies and financial performance by increasing revenue and collections, while reducing DSO and operational costs.To learn more about WNS-OTC and how to improve the order-to-cash cycle, watch the video! If interested in more information on WNS-OTC’s solutions, view our webinar, Trap the Cash Traps with Agile Order- to-Cash Processes or contact us.

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