In another example of outperformance, WNS won Gold and a Special award organized by the National Institute of Quality and Reliability (NIQR) in December 2015. The awards were won in two categories:

  • Gold in the Six Sigma (DMAIC) Category in IT / ITeS

  • Special Award in the Lean Project Category


The Gold award was presented for a Six Sigma initiative implemented for an Insurance client. WNS’ manual cash application helped the client improve revenue recognition to the tune of USD 8.5 Million.

The Special award was given for improving the payroll process of a client from WNS’ Consulting and Professional Services (CPS) vertical. WNS’ Lean methodology helped the client improve recovery from overpayments by 30 percent.

WNS’ domain understanding of the insurance and CPS industries, guided by quality initiatives, enabled clients to outperform and achieve their business goals.

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