WNS - Health Care Business Process Outsourcing | Health Care BPO | Health Care Services Outsourcing
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WNS Solutions for Healthcare Industry

Outcome-based healthcare solutions from WNS Rising cost of healthcare, increased adoption of technology, prevalence of quality- and performance-based reimbursement models, evolving physician-hospital-patient dynamics are forcing the healthcare industry to recast business and care delivery processes. By leveraging BPO (business process outsourcing), healthcare companies redefine their operating model and maximize value from their business processes.

WNS’s Healthcare Business Process Outsourcing solutions help healthcare companies ‘extend their enterprise’. Our deep domain expertise, global delivery network and strong focus on operational excellence allow healthcare companies to focus on their core business while WNS optimally delivers their business processes. As a preferred healthcare BPO provider, WNS combines industry best practices and proprietary tools and methodologies to improve patient satisfaction, reduce operational costs while streamlining processes through continuous improvements and technology optimization.

Our service offerings include


 ■  Pre-service
 ■  Transcription
 ■  Bill preparation
 ■  Receivables management
 ■  Payment posting
 ■  Debt analysis

Payers and Third Party Administrators

 ■  Claims administration
 ■  Member and provider services
 ■  Clinical support
 ■  Overpayment recovery
 ■  Fraud detection and investigation

Pharmaceutical and Consumer Health

 ■  Pipeline Analysis
 ■  Product
 ■  Profiling
 ■  KPI Reporting
 ■  Epidemiology Analysis
 ■  Market Opportunity Assessment
 ■  Social Media Analysis

DME Manufacturers

 ■  Order management
 ■  Billing and submissions
 ■  Fulfillment support
 ■  Collections
 ■  Patient services
 ■  Collection analytics

Enterprise Shared Services

Healthcare Case Studies

Information Services Healthcare
Information Services Healthcare: Business Research A company, among the world’s premier sources for pharmaceutical and biotech analysis, was faced with the challenge to meet the growing demand for its ...
Durable Medical Equipment (DME)
Durable Medical Equipment (DME): Order processing, Customer service and management support and Medical and insurance billing WNS transformed revenue cycle operations for a top specialty home medical equipment supplier with a sales force that services thousands of medical pra...

Healthcare Resources