Industry: Quick Service Restaurant
Process: Finance and Accounting Technology Solutions
WNS takes Church's Chicken's F&A offshore all the way, with results that make the restaurant retailer crow.
When fast food restaurant franchise Church’s Chicken was divested and sold by its parent company to a private equity group three years ago, the new owners were confronted with three choices involving its finance and accounting functions—continue to outsource them to the incumbent service provider, put the outsourcing contract out to bid, or build an internal finance and accounting team and forgo outsourcing altogether.