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Transformation Solutions

Outcome-based healthcare solutions from WNSThe globalization of the marketplace, the increasing cost pressures on industry, the innovations offered through technology and the prevalence of quality and performance-based operating models are driving companies to look beyond traditional BPO services. Organizations are looking at collaborative relationships that would drive operational excellence and “transform” their core businesses.

WNS offers a broad suite of end-to-end services designed to enable sustainable business change by architecting transformational solutions that are driven by our focus on achieving "operational excellence" for our clients. We achieve this by leveraging:
  • Operational Transformation
    Drive operational excellence and achieve step-change business strategies leveraging:
    • Global Operations with Lower Cost Operating Models
    • Process Re-engineering, Benchmarking, and Best Practices
    • Domain and Technology Innovations
  • Sustainable Business Change
    Architect a transformation vision / roadmap that incorporates organizational change and enables sustainable business results.
  • Actionable Insights
    Leveraging WNS's strength in Analytics to enable actionable insights that drive direct business impact.
We enable sustainable business outcomes through implementation across processes, platforms and technology. Our service offerings include:


Consulting and Program Management Services
WNS helps clients define step-change business strategies by leveraging the entire gamut of consulting and program management services that include: management advisory consulting, transformation strategy definition and planning, global, multi-domain solution definition / development, transformation roadmap & business case development, program & change management, and finally business case realization & validation.

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Process and Quality Services
WNS helps clients drive operational excellence through process and quality services by leveraging various activities to drive process re-engineering and transformation, quality program strategy and establishment, as well as business problem solution support.

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Technology Services
WNS leverages technology to achieve process transformation across industries and sectors through enterprise solution / ERP optimization, application development, maintenance and support, business process management, business intelligence and analytical solutions, and infrastructure and network services.

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Business Process as a Service (BPaaS) Offerings
Our platform-based offerings – both enabling platforms and industry platforms – provide a quick ROI to our clients, are easy to implement and provide quantifiable benefits in a very quick time-frame.

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Transformation Solutions Case Studies

Transformation Solutions
Transformation Solutions: High Visibility E-Invoicing Within an SAP Shared Services Environment Centrica is one of the largest residential suppliers of gas and electricity in the UK. Having operated a successful shared services business model sin...
Retail - Restaurant
Retail - Restaurant: Finance and Accounting, Technology solutions WNS takes Church's Chicken's F&A offshore all the way, with results that make the restaurant retailer crow.


Transformation Solutions Resources

Articles
Gauging Customer Feedback Are You Doing It the Right Way
Gauging Customer Feedback Are You Doing It the Right Way Jitender Mohan, Head, Business Process Excellence and Transformation, WNS Global Services
Podcasts
Procure to Pay transformation for mid market and multi-national organizations
Procure to Pay transformation for mid market and multi-national organizations Daniel Wollenberg Global Head, WNS Business Transformation Services
Videos
A CIO Leads Business Transformation
A CIO Leads Business Transformation Sanjay Jain, Chief Strategy Officer (CSO)  WNS Global Services
Whitepapers
BPO-led Transformation
BPO-led Transformation Insures results in changing times