Legal Process Outsourcing

Today, law firms and corporate counsel face pressures of cost and talent. WNS Legal Process Outsourcing (LPO) Solutions helps organizations to leverage business process outsourcing as a strategy to ‘extend their enterprise’, thereby providing access to a high quality talent pool of legal professionals, a proven global delivery model, deep domain expertise and an unrelenting focus on delivery excellence.

WNS helps clients reduce costs of their legal process and more importantly, have their associates focus on spending more time with clients thereby creating greater value for the organization. 

Our service offerings include

Property Law

 ■  Freehold and leasehold conveyancing
 ■  Mortgage re-financing legal processing
 ■  Title checking services
 ■  Home Information Pack (HIP) back office

Personal Injury Claims

 ■  New claims processing
 ■  Medical evidence evaluation
 ■  Claims settling and closing

Law Firm Back Office

 ■  Digital dictation transcription
 ■  Accounts payable and general ledger
 ■  Employee data management and payroll

Corporate Legal Support

 ■  Contract management
 ■  Legal research
 ■  Litigation support
Case Studies
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Industry: Property Law
Process: Home conveyancing, Re-mortgaging

MyHomeMove is the largest independent provider of conveyancing services in England and Wales. Specializing in the residential sector, the company offers solutions to conveyancing and re-mortgaging.

Benefits delivered by the WNS team
The client's use of outsourcing has enabled it to become among the lowest cost providers of conveyancing services while maintaining high levels of service and improving turnaround times.

Some of the specific benefits delivered by the MyHomeMove team at WNS include
  • Cost savings
  • Improved speed of servicing by delivering processes within a 24 hour turnaround time
  • Increased customer satisfaction, given the faster turnaround time for conveyancing
  • Flexible engagement model to manage seasonal variations of up to 50 percent in volumes.


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