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Whitepapers

WNS whitepapers are comprehensive documents providing in-depth research in the areas of outsourcing and transformation solutions. Read on to find out WNS capabilities in the outsourcing arena.
Whitepaper :The Future of Utilities Special Report 2014
The Future of Utilities Special Report 2014
Includes a WNS-sponsored study on Improving Customer Operations
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Whitepaper :Strategies for Optimizing Baggage Handling to Increase Customer Loyalty
Strategies for Optimizing Baggage Handling to Increase Customer Loyalty
A WNS Whitepaper
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Whitepaper :4 Smart Options to Overcome the Lonely Journey to Captive Shared Services
4 Smart Options to Overcome the Lonely Journey to Captive Shared Services
A WNS Whitepaper
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Whitepaper :The 4-step Approach to Improve Sales Operations & Planning
The 4-step Approach to Improve Sales Operations & Planning
A WNS Whitepaper
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Whitepaper :Insuring the Insurance Business with Actionable Analytics
Insuring the Insurance Business with Actionable Analytics
A WNS Whitepaper
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Whitepaper :Driving Agility and Enhanced Value for F&A With Technology-Enabled BPM
Driving Agility and Enhanced Value for F&A With Technology-Enabled BPM
WNS - Gartner Points of View
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Whitepaper :The Rise of Industry-specific Outsourcing (FAO) Solutions
The Rise of Industry-specific Outsourcing (FAO) Solutions
WNS - Everest Group Whitepaper
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Whitepaper :The Changing Role oF HR – Analytics as an Enabler
The Changing Role oF HR – Analytics as an Enabler
WNS - Everest Group Whitepaper
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Whitepaper :The WNS-Outsourcing Center Survey
The WNS-Outsourcing Center Survey
FAO Outsourcing Drivers
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Whitepaper :A Practical Guide to Tackling 4 Tricky Challenges in Workforce Management
A Practical Guide to Tackling 4 Tricky Challenges in Workforce Management
Proven Workforce Management Tactics
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Whitepaper :Armed With Knowledge
Armed With Knowledge
Gaining competitive advantage through analytics outsourcing
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Whitepaper :High-end Actuarial Risk Management Solutions
High-end Actuarial Risk Management Solutions
To Rationalize the Impact of Emerging Regulatory Trends on U.S. Insurers
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Whitepaper :Solvency II
Solvency II's Impact will Affect Process Efficiency in Insurance
Will Your Operational Viability and Reputation Survive in a Solvency II World?
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Whitepaper :Building Brands through ‘Social’ Customer Service
Building Brands through ‘Social’ Customer Service
Transforming Your Customer Service Capabilities
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Whitepaper :Accounts Payable Automation
Accounts Payable Automation
Realize Sustainable Benefits with a Well-constructed AP Automation Strategy
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Whitepaper :Creating an Integrated Shopper Insights Framework
Creating an Integrated Shopper Insights Framework
for the Entertainment Industry
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Whitepaper :After-sales Service for Manufacturing
After-sales Service for Manufacturing
Turning a Non-core Service into a Core, Key Differentiator
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Whitepaper :BPO-led Transformation
BPO-led Transformation
Insures results in changing times
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Whitepaper :Taking It To The Next Level
Taking It To The Next Level
Shared services centers move up the maturity curve
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Whitepaper :Procure To Pay Outsourcing
Procure To Pay Outsourcing
One size does not fit all
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Whitepaper :Indian Organized Retail Industry
Indian Organized Retail Industry
A perspective on staffing
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