Insurance Services Outsourcing

How outsourcing can help overcome the underwriting crunch
How outsourcing can help overcome the underwriting crunch
Gautam Barai
Head Insurance, WNS Global Services

Underwriters assess risks associated with new products and
determine payments of premium. As a result of increasing
attrition and the need to launch new products including niche
ones, underwriting talent has become scarce. One estimate
suggests a 40 to 50 percent shortfall in underwriting talent in
North America alone. And only a few companies can afford to
invest in training, contributing to the lack of trained resource.


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