Webinars

	“Driving Higher Profitability Through Efficient Revenue Recovery”
	Synopsis:

Brian Pearce, the International Air Transport Association’s noted economist, said that the aviation industry was facing its biggest crisis in 30 years. Soaring oil prices and a collapse in consumer confidence has left airlines in a worse state than after September 11. It is estimated that a one dollar increase in oil prices adds $1.6 billion to the industry’s operating costs. Accentuating this crisis is the slump in consumer confidence; for the first time in a number of years the number of business class passengers across the industry has dropped. In such an environment, optimizing revenue by increasing efficiencies in processes such as revenue management becomes an even greater priority. It is estimated that revenue leakage across the airline industry could be somewhere between 2% and 5% of revenues, resulting in a loss of between $5 billion and $16 billion per annum. This webinar will share insights from leading airlines that are optimizing their revenue management processes and developing new strategies for plugging revenue leakage.       Presenter:   Michelle Scarsbrook Senior Vice President, Revenue Recovery, WNS Global Services       Michelle heads the Revenue Recovery Group within WNS’ Travel and Leisure Services team. Michelle has over 15 years experience in the airline industry, specializing in revenue recovery and passenger revenue accounting arena during the last 10 years. Prior to joining WNS, Michelle was responsible for establishing the Airline Revenue Recovery division at PRG-Schultz International, a leading auditing company, and for defining and implementing British Airways’ Revenue Recovery strategy. Michelle is a fellow of the Association of Certified Accountants and holds a MBA from Lancaster University. Hide

Brian Pearce, the International Air Transport Association’s noted economist, said that the aviation industry was facing its biggest crisis in 30 years. Soaring oil prices and a collapse in consumer confidence has left airlines in a worse state than a... Read More

	“Increase Marketing Effectiveness Through Research And Analytics Outsourcing”
	System Requirement:IE6 and above/Firefox 1.2 and above/Flash plugin 8 and above
	Synopsis:

To respond to the increasing business pressure on ROI, marketers have to leverage new operating models to enhance the effectiveness of their marketing spends, and improve ROI. Join WNS and Universal Studios on a discussion to learn how new-age marketers are leveraging actionable insights to improve marketing effectiveness and enhance ROI. In this webcast, you will hear about real life examples of how your peer companies have leveraged research and analytics outsourcing to make business decisions based on data rather than intuition alone. Mike DuBoise, Senior Vice President of Universal Studios Home Entertainment, will speak about how Universal Studios optimized their inventory and improved sales by leveraging research and analytics. Jay Venkateswaran, Senior Vice President of WNS, a leading Research and Analytics services provider, will describe the various operating models that companies can use to answer key business questions such as - ■ What truly does the pricing power of my product in the marketplace mean?      When will a price reduction in a premium product undercut the position of other     products in my portfolio? ■ When a competitor drops his price, should I react? If yes, by how much? What     is the optimal price-volume tradeoff? ■ What are the tradeoffs that consumers make in deciding package size and     price per ounce? How is that tradeoff impacted by where the product or     service is consumed? ■ What should be my promotions or discounting strategy? What kind of a lift will it     give my sales? Will it damage my brand position?       Presenter:   Mike DuBoise, Senior Vice President, Universal Studios Home Entertainment Jay Venkateswaran, Senior Vice President, WNS Research and Analytics Services       Mike DuBoise, Senior Vice President, Universal Studios Home Entertainment Mike DuBoise is responsible for the strategic direction of USHE's Category Management & Customer Marketing organization, including the development and implementation of category and customer management best practices, processes, and standards across the company. In this capacity, Mr. DuBoise oversees Universal's category initiatives involving major retail partners, such as Walmart, Target, Best Buy, and others, ensuring that the category is effectively marketed and merchandised, and consumer's needs served through the right combination of product selection, stores, quantities, and promotional support . Additionally, he is directly responsible for the development of shopper-centric "go-to-market" solutions, including Shopper Insights, Category Strategy & Plan Development, Efficient Assortment, Customer Business Planning, In Store Experience, and Shopper Marketing. He has been a driving force in developing solutions that combine advanced analytics, business insights, and work process redesign to build USHE capabilities, enhance the movie shopping experience and deliver profitable results. Mr. DuBoise has 21 years of consumer packaged goods experience focused in sales, category management, and trade marketing. Jay Venkateswaran, Senior Vice President of WNS Jay leads the WNS Research and Analytics practice in North America. He is responsible for crafting and implementing WNS’s vision and also leading the sales efforts in the Research and Analytics space. Based in New York, Jay has spent over five years at WNS in a variety of operational and corporate roles, including program and account management, corporate strategy, mergers and acquisitions and corporate finance. Prior to WNS, Jay spent over six years as a management consultant working for A.T. Kearney in India and South East Asia, where his focus was on corporate strategy, market entry and operations improvement. Hide

To respond to the increasing business pressure on ROI, marketers have to leverage new operating models to enhance the effectiveness of their marketing spends, and improve ROI. Join WNS and Universal Studios on a discussion to learn how n... Read More

	“Strategies To Deliver Business Innovation”
	System Requirement:IE6 and above/Firefox 1.2 and above/Flash plugin 8 and above
	Synopsis:

In today’s uncertain economy, driving toward innovation represents one way to prosper and survive. In this Webinar, we will demystify how one global corporation is changing its business model to drive towards innovation...You will hear how WNS, a global leader in research and analytics outsourcing, is helping clients innovate by deploying new tools and business models The takeaways from the discussion will include      - How are Fortune 500 companies achieving business innovation?      - How can organizations replicate the success of the early adopters?      - What is the best way to get started? Who will benefit from this webinar? C-Level Executives, Vice Presidents, and Lines of Business Directors responsible for      - Marketing and Sales      - Corporate Strategy and Market Intelligence      - Finance, Accounting, and Payroll      - Manufacturing and Distribution      - Global Sourcing, Contract Management       Presenter:   Neeraj Bhargava – CEO, WNS Group Anish Nanavaty - CEO, WNS Research and Analytics, Peter Bendor-Samuel - CEO, Everest Group       Neeraj Bhargava · Group Chief Executive Officer Neeraj Bhargava is a co-founder of WNS (Holdings) Limited and Group Chief Executive Officer and was appointed to our board of directors in May 2004 when he was appointed Group Chief Executive Officer. Based in Mumbai, Mr. Bhargava’s responsibilities as Chief Executive Officer include executing our business strategy and directing the overall performance and growth of our organization. Mr. Bhargava co-founded WNS (Holdings) Limited in 2002 and served as the President and Group Chief Financial Officer, prior to taking on his current role. Mr. Bhargava received a Master of Business Administration from the Stern School of Business, New York University, and a Bachelor of Arts degree in Economics from St. Stephen’s College, Delhi University. Anish Nanavaty · CEO, WNS Research and Analytics Services Anish Nanavaty serves as Chief Executive Officer of WNS Research and Analytics business unit. Prior to assuming this role, Mr. Nanavaty was the Executive Vice President of sales and business development for our travel and leisure services business based in North America where he was responsible for strategy, business development, marketing, alliance creation, and client delivery. Prior to joining WNS in 2002, Mr. Nanavaty was a senior member of the India practice of The Monitor Group, a leading strategy consulting firm, director of business development at Enron India and a consultant with Mars & Co., which provides general business strategy advice to Fortune 100 companies. Mr. Nanavaty received a bachelor of science and Economics degree from The Wharton School at the University of Pennsylvania.. Hide

In today’s uncertain economy, driving toward innovation represents one way to prosper and survive. In this Webinar, we will demystify how one global corporation is changing its business model to drive towards innovation...You will hea... Read More