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Banking and Financial Services Outsourcing
 

BPO Article : Countering the opportunity loss of trillions of cash lying unused with banksCountering the opportunity loss of trillions of cash lying unused with banks
Himanshu Bajaj
Vice President, Banking and Financial, WNS Global Services
 It has been a year since the Federal Government imposed the Supervisory Capital Assessment Program (SCAP), also known as the bank stress test. "By setting reasonably ambitious capital targets, we hoped to hasten the return to a better lending environment," said Ben S. Bernanke, Chairman of the United States Federal Reserve, speaking at an event in Chicago in early May, this year (2010). However, Mr. Bernanke admitted that the objective had still not been met. "Bank lending continues to contract, and terms and conditions remain tight," added Bernanke.
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BPO Article : Next Generation Offshoring in the Investment Management Space: The Keys to Driving Success Next Generation Offshoring in the Investment Management Space: The Keys to Driving Success
Arijit Sengupta
Co-CEO, WNS Banking and Financial Services
 It may be the last frontier for offshore outsourcing of financial services; typically wary of risk and historically cushioned by solid margins, investment managers have historically eschewed offshoring of business processes as aggressively as their counterparts in the credit card or mortgage space. However, as operating models and financial structures change dramatically due to economic conditions, offshoring must, of necessity, become a strategic tool for asset managers to manage costs, transform service levels and support the development of differentiated offerings which can effectively compete in a global, highly competitive marketplace. But it will take readiness on behalf of two parties asset managers and providers to make the change.
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