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| Our management team is accomplished and drawn from leading global organizations. Each member brings deep business acumen and domain expertise, helping us to grow ahead of the industry |
CORPORATE MANAGEMENT TEAM
Our senior management team includes the following individuals: |
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Keshav Murugesh · Chief Executive Officer, WNS Group
Keshav Murugesh serves as Chief Executive Officer and a member of our Board of Directors. Based in Mumbai, Mr. Murugesh is responsible for executing our business strategy and directing the overall performance and growth of our organization. Prior to joining WNS, he served as the President and Chief Executive Officer of Syntel Inc where Mr. Murugesh was responsible for the company's global IT services and knowledge process outsourcing (KPO) businesses. Prior to being named CEO, he served as COO, President and CFO, during which time the company's global work force, revenue, EPS and market capitalization grew significantly. Prior to joining Syntel as CFO in 2002, he held a range of progressively responsible senior management posts at conglomerate ITC Limited, an affiliate of BAT plc. Mr. Murugesh holds a Bachelor's Degree of Commerce and is a Fellow of The Institute of Chartered Accountants of India. He is a frequent industry speaker and serves as the Chairman of SIFE (Students in Free Enterprise) India, which is a global organization involved in educational outreach projects in partnership with businesses across the globe. |
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Alok Misra · Chief Financial Officer, WNS Group
Alok Misra serves as WNS's Chief Financial Officer. He is responsible for the overall supervision of the finance, legal and compliance functions for the WNS Group. Mr. Misra joined WNS after holding the Group CFO position at Mphasis, an EDS company, where he was a key member of the leadership team and helped grow the organization into one of the larger players in the information technology and BPO industry. Prior to joining Mphasis, Mr. Misra worked with ITC Limited, where his last assignment was financial controller of a US$110 million project involving the relocation of ITC's factory at Bangalore, India. He is a Fellow of the Institute of Chartered Accountants of India. Mr. Misra holds an honours degree in Commerce from Calcutta University. |
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J.J. (Eric) Selvadurai · Managing Director, Europe
Eric Selvadurai serves as Managing Director of our European business. He is based in London and brings over 20 years of experience in the business process outsourcing industry, having built multi-location operations for large organizations. Prior to assuming the role of Managing Director Europe, Mr. Selvadurai was the Chief Executive Officer of WNS Enterprise Services business and President, Global Operations, where he was responsible for setting up and rapidly growing WNS delivery centers in India and Sri Lanka to meet growing client demand. Prior to joining WNS, Mr. Selvadurai was Asia Managing Director (BPO services) of Hays plc, a world-leading specialist recruitment and HR services company. He set up and managed Hays' business process outsourcing centers in the Philippines, India, Pakistan, Sri Lanka and the UK. Recently Mr. Selvadurai was recognized for leadership in finance and accounting Outsourcing by FAO Today Magazine and received the Market Maker 2007 award. |
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Steve Reynolds · Managing Director, North America
Steve Reynolds serves as Managing Director, North America. He is based in New York and brings over 15 years of experience in the business process outsourcing industry. Prior to assuming this role, Mr. Reynolds was EVP, Business Development for WNS's Travel and Leisure services business. Prior to joining WNS, Steve was Regional Vice President for ACS where he was responsible for the growth, operations, and profitability of a division. This role included managing operations throughout Mexico, Manila, Fiji, Guatemala and the US. Prior to ACS, he held senior executive positions at TRX and Travel Technologies Group (TTG), which became part of TRX in 2000. Mr. Reynolds received an MBA from Texas A&M University and a B.S. in computer science from Baylor University. |
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Karthik Sarma · Chief People Officer
Karthik Sarma leads WNS's human resources (HR) function. In this role, he oversees talent acquisition, deployment, employee engagement, rewards management and leadership development. Prior to joining WNS, Mr. Sarma worked for Infosys, where he was responsible for managing HR in North America, EMEA and APAC. He is trained as an industrial Engineer and holds an MBA in Human Resources from XLRI, Jamshedpur, India. |
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Sanjay Jain · Head, Global Transformation Practice
Sanjay Jain serves as the Head, Global Transformation Practice. With a successful 24 year track record in building and leading Technology, IT Consulting and BPO businesses, Mr. Jain leads the responsibility of designing and implementing transformation solutions for WNS’s clients. Prior to this role, Mr. Jain was the Chief Information Officer at WNS, responsible for architecting, managing and supporting the WNS IT Infrastructure, Corporate Application Architecture and WNS Technology Consulting organizations. Mr. Jain was also responsible for setting up of the Practice Consulting Groups and Platform Based BPO offerings of WNS. Prior to joining WNS, Mr. Jain held executive positions with exevo, Intiqua, NetAcross, Modern Technologies Corp and CMC. He holds an engineering degree in Electronics and Communication from Delhi University. |
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Arijit Sengupta · Managing Director, Asia Pacific and Middle East
Arijit Sengupta leads the APAC and Middle East region for WNS. He is located out of our offices in Singapore. Mr. Sengupta has more than nine years of cross-industry, global sourcing experience having driven business transformation through outsourcing for a number of Fortune 500 companies. Prior to joining WNS, he led IBM’s insurance BPO practice and was a member of the start up management team of Daksh eServices, a pure-play BPO which grew to 6,500 people acquired by IBM in 2004. During his tenure at both IBM and Daksh, he was instrumental in driving strategic initiatives in the areas of mergers and acquisitions, organizational development and transition. Earlier in his career, he was a management consultant at Accenture where he focused on business strategy and process reengineering. Mr. Sengupta received an MBA from the Indian Institute of Management, Ahmedabad, and a Bachelor of Arts degree in Economics from St. Stephen’s College, Delhi University. |
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BUSINESS UNIT MANAGEMENT TEAM
Our business unit management team is led by the following individuals: |
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Ambreesh Mahajan · Business Unit Leader, Travel and Leisure Services
Ambreesh Mahajan serves as Business Unit Leader of our Travel and Leisure services business unit. Based in Mumbai, he has played a key role in building the travel and leisure business at WNS. Mr. Mahajan has over 15 years of experience in managing operations and has been responsible for new projects and strategic planning in the airline, travel and tourism sectors. Prior to joining WNS, Mr. Mahajan was Director-Operations at eBooker Plc's BPO operations in India, where he was responsible for setting up and managing operations for the eBooker pan European operations in India. Prior to that, he worked with makemytrip.com, a leading online travel company and managed operations and business development function, and during his tenure at International travel House, he managed various portfolios in developing new lines of business, IT, sales and marketing. Mr. Mahajan holds a Bachelors Degree in Economics from University of Delhi, and a Masters in Business Administration from St. Edwards University, Austin, Texas. |
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Edwin Harrell · Chief Executive Officer, WNS Assistance
Edwin Harrell is the Chief Executive Officer of WNS Assistance. Edwin is based in the UK. Prior to joining WNS, Mr. Harrell was a consultant in the insurance industry and has worked closely with WNS Assistance since 1994. In 2001, Mr. Harrell was part of the team that helped set up our back-office processing center in India and subsequently integrated it to our UK delivery centers. |
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Arun Kharbanda · Business Unit Leader, Research and Analytics Services
Arun Kharbanda serves as the Business Unit Leader for WNS's Research and Analytics business unit. Prior to assuming this role, Arun was the Executive Vice President of operations for this business unit. Before joining WNS in 2005, Arun was co-leading the India business of Ariba Inc. (formerly FreeMarkets). He spent over three years with Ariba helping large Indian companies reduce cost through global sourcing and streamlining of procurement. Before Ariba, Arun spent close to five years with McKinsey & Co. as the founding member and Head of the McKinsey Knowledge Centre. He also worked with Fluor Daniel to set up their offshore engineering design centre in India and with Oracle as an ERP implementation consultant. Arun is a Chartered Accountant from the Institute of Chartered Accounts of India. |
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Jasjit S Kang · Business Unit Leader, Banking and Financial Services and Industrial & Infrastructure
Jasjit Singh Kang serves as Business Unit Leader of WNS’s Banking and Financial Services and Industrial & Infrastructure (I&I) business unit. He leads operations, transitions and process improvement for all BFS and I&I clients at WNS. Mr. Kang has over seventeen years of experience in operations, technology solutions, product management and business development. Prior to joining WNS, Mr. Kang worked with Genpact as the global operating leader and managed operations in Eastern Europe. Earlier in his career, he has worked with GE, ANZ Grindlays, Bank of America and Citibank. Mr. Kang has a Masters Degree in Business Administration from the Central Queensland University in Australia and a Bachelors in Commerce from Punjab University. |
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Sulakshana Patankar · Business Unit Leader, Finance and Accounting Services
Sulakshana Patankar serves as Business Unit Leader of our Finance and Accounting Services unit. She is based in Pune and is one of the founders of the company’s Finance and Accounting practice. She has played significant roles in helping grow the company since joining WNS in 2000. Prior to joining WNS, Sulakshana was a consultant with PricewaterhouseCoopers, where she managed various assignments in the area of business process re-engineering and financial / strategic planning for large clients. Ms. Patankar is a Management Accountant. |
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Gautam Barai · Business Unit Leader, Aviva Global Services
Gautam Barai serves as the Business Unit Leader for WNS’s Aviva Business Unit. Prior to joining WNS, Gautam was Senior Vice President - Business Executive Operations for Bank of America Continuum’s Mortgage and Insurance Business. Prior to Bank of America, Gautam served as the Head of BPO at Countrywide Financial Corporation leading a team of over 5,000 employees. At Countrywide Financial, he was instrumental in setting up the India operations and was part of the management team that built the Costa Rica operations. Gautam is an engineer with an MBA from London Business School and Columbia University-Columbia Business School. |
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