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Events






UpcomingEvent
World Low Cost Airline Congress 2014

World Low Cost Airline Congress 2014

Sep 16 -17, 2014
Business Design Centre, London, United Kingdom
WNS is a Gold Sponsor at the World Low Cost Airline Congress 2014

World Low Cost Airline Congress is the best commercial aviation event London has to offer in 2014! With the theme being ‘Assess new routes, new revenues and new business models’, the conference brings together some of the most influential minds in global commercial aviation sector to drive various sessions on how help companies improve operations, cut costs and grow revenues.

WNS is a Gold Sponsor at the event and will be exhibiting at booth no 30a. WNS will showcase its end-to-end suite of industry-specific Business Process Management Solutions – driven by Technology, Analytics and Process Excellence. WNS’s multi-channel customer interaction solution addresses the immediate need across businesses to augment revenue and passenger experience using its proven Sales CMM methodology.

WNS will be represented by Jitender Mohan, Sr. General Manager Operations, in a session on Day 1 of the conference (Sept 16,2013 at 14:20 p.m.). He will put forth an industry perspective on the topic ‘Smart Travelers Need Much More than Great Destinations – Are You Making the Right Offer at the Right Time and through the Right Channel?’

Our senior domain experts from the global team will represent WNS at the Congress.

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The Hackett Group’s 2014 European Best Practices Conference

The Hackett Group’s 2014 European Best Practices Conference

Oct 8 - 9, 2014
Berlin, Germany
WNS is a Sponsor at the Hackett Group’s 2014 European Best Practices Conference

The Hackett Group’s 2014 European Best Practices Conference aims to showcase the experiences of senior business executives in finance, human resource, information technology, procurement, supply chain and global business services. With the theme being ‘Accelerating growth from innovation ’, the conference agenda is built on case studies of top-performing companies, examining how world-class organizations reduce costs and create added value.

WNS is a sponsor at the event and will showcase its vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence. WNS domain experts from the global team will be present at the event.

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UpcomingEvent

EMRG’s 14th ANNUAL SOURCING SUMMIT

EMRG’s 14th ANNUAL SOURCING SUMMIT July 8, 2014
London


WNS is a Gold Sponsor at the EMRG’s 14th ANNUAL SOURCING SUMMIT

The EMRG’s 14th Annual Sourcing Summit aims to bring together mid-senior level executives from the corporate sector with a current or future interest in ITO, BPO and KPO.

As a Gold sponsor, WNS will showcase an entire suite of vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

Nimesh Akhauri -Corporate SVP & Head of Sales, Europe will represent WNS in the panel discussion between 9:30 a.m. – 11:00 a.m. Nimesh will put forth an industry perspective on the topic ‘Value Creation: Extracting the maximum value from the next generation of outsourcing deals’.

Meet the WNS domain experts from the global team at the summit and discover how our in-depth expertise in finance and accounting creates value for our clients across 10 verticals.

NASSCOM Big Data and Analytics Summit 2014

NASSCOM Big Data and Analytics Summit 2014 June 27, 2014
Hotel Trident, Hyderabad, India


WNS is a Round Table Sponsor at the NASSCOM Big Data and Analytics Summit 2014

The 2nd edition of NASSCOM Big Data and Analytics Summit 2014 has the theme, ‘Industrialization of Analytics: Big Opportunity, Big Outcome. The summit aims to focus on what it takes to build an Analytically-mature organization with analytics embedded at the business core & across the business value chain, how brand India as the next big “global hub” for Analytics & Big Data, thought leadership in the field of Analytics, share best practices on processes, tools, technology, technique and applications used in the context of analytics and also brainstorm upon how to build India’s Analytics talent strength.

WNS Group CEO, Keshav R. Murugesh will be speaking at the planery session on June 27 from 09:15 a.m. - 9:30 a.m. on the topic ‘Analytics SIG: Progress and Road Ahead’.

NASSCOM in partnership with WNS will host an exclusive Roundtable discussion from 10:30 a.m. – 11:30 a.m. WNS domain consultant will put forth an industry perspective on the topic ‘Need for the Chief Data Scientist: Do we have enough to fill the slots?’

INTERLOG

INTERLOG June 23 - 25, 2014
Rancho Bernardo Inn, San Diego, California


WNS is a Sponsor at the INTERLOG

INTERLOG is the must-attend forum for aftermarket service parts executives looking to refine their supply chain strategies. The event aims to bring together leading manufacturers across multiple verticals to share their first hand experiences and implement best practices.

This year’s agenda focuses on:
  • Achieving complete Supply Chain visibility & flexibility in a global economy
  • Re-powering your aftermarket strategy by maximizing the benefits of new technology
  • Re-visiting Supply Chain strategy to proactively respond to risk and propel growth
WNS will be exhibiting at the conference and will showcase its end-to-end comprehensive suite of Supply Chain Planning & Forecasting solutions and After-sales Service Management solutions for the Manufacturing and CPG industries.

Domain consultant from WNS will be present at the panel discussion on June 23, 2014. The topic for the discussion is

‘Putting Your Business in Control by Improving Return and Repair Management Both Locally and Globally’.

WNS senior domain experts from the global team will be present at the conference.

17th Annual Australasian Shared Services & Outsourcing Week

17th Annual Australasian Shared Services & Outsourcing Week June 10 -13, 2014
Melbourne, Victoria, Australia


WNS is an Event Partner at the17th Annual Australasian Shared Services & Outsourcing Week

At WNS, we enable outperformance in business outcomes for our clients:
  • 80% Increase in managed spend for a leading global electronics manufacturer
  • 50% Increase in sales conversion rates for a leading online travel & leisure retailer
  • 40% reduction in treasury operational cost for the world’s largest media and entertainment conglomerate
To know how we enable the above, visit WNS booth at the17th Annual Australasian Shared Services & Outsourcing Week. WNS will be exhibiting at the event and will showcase its vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

The theme at this year’s event is 'Delivering True Customer Value through Process Efficiency, Integration and Service Quality'. The event lays the platform for information-sharing, learning and networking. It aims to bring together 600 shared service professionals across Global Business Services, Finance, HR, Procurement, Customer Service and IT.

WNS senior domain experts from the global team will be present at the conference.

14th Annual European Shared Services and Outsourcing Week

14th Annual European Shared Services and Outsourcing Week May 12 – 15, 2014
Dublin, Ireland


WNS is a Keynote Sponsor at the 14th Annual European Shared Services and Outsourcing Week.

The 14th Annual European Shared Services and Outsourcing Week 2014 will be focusing on Finance, Human Resource, Procurement and Multi-Functional areas with dedicated content, speakers and structured networking sessions.

WNS is a keynote sponsor and will showcase an entire suite of vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

Nimesh Akhauri, Corporate SVP and Head of Sales – Europe will represent WNS in the panel discussion on Day 1 of the conference (May 13 between 17:15 p.m. – 18:00 p.m.). Nimesh will put forth an industry perspective on the topic ‘The C4 – Cooperation-Coordination-Collaboration-Commitment – Approach for Creating Winning Business Relationships’.

Our senior domain experts from the global team will represent WNS at the conference.

The Hackett Group’s 2014 Best Practices Conference

The Hackett Group’s 2014 Best Practices Conference April 29 - 30, 2014
The Peninsula Chicago, Chicago, IL


WNS is a Sponsor at The Hackett Group’s 2014 Best Practices Conference

WNS is a Sponsor and will be participating at the Hackett Group’s 2014 Best Practices Conference. WNS will showcase its vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

WNS has enabled some of the leading organizations in the Banking, Financial Services and Insurance industry:
  • Reduce operating costs by GBP 1.3 Million by building an advanced middle office Center of Excellence
  • Increase scope and product coverage by approximately tenfold
  • Annual revenue savings of approx. 60% by creating an outsourced Center of Excellence for functions managing internal and external IT helpdesk functions
  • Improve debt recoveries by 30 % while reducing the time taken for settlement of claims by 40%
To know more, meet our senior domain experts at the conference.

The Hackett Group’s 2014 Best Practices Conference brings together senior executives and business leaders from leading organizations. The conference showcases the experiences of senior business executives in finance, human resource, information technology, procurement, supply chain and global business services.

Call Centre & Customer Services Summit

Call Centre & Customer Services Summit April 28 - 29, 2014
Heythrop Park Resort, Oxfordshire, UK


WNS is a sponsor at the Call Centre & Customer Services Summit

WNS, a leading Business Process Management company, offers strategic solutions to current and futuristic contact center needs of as many as ten industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Products, Shipping and Logistics, Telecommunications, Travel and Leisure, Utilities and Energy. WNS has more than 8,500 customer care employees managing over 26 million customer interactions annually.

Delivering superior business value through right combination of analytics, technology, domain and process expertise
  • Helped a leading utilities company deliver superior customer service, reduced customer complaints by 80 percent in one year while reducing operational costs
  • Increased sales conversion rates by over 50 percent for lastminute.com
  • Reducing a multi-line insurers claims settlement time by almost 40 percent, resulting in higher customer satisfaction
To know more, meet our domain experts at the WNS Booth in the Summit.

The Call Centre & Customer Services Summit is organized for professionals within the Call Center and Customer Services sector, to offer access to a select group of reputable providers and suppliers via a series of structured meetings and workshops. The event is designed to help call center professionals discuss their plans, generate new ideas and share information in a non-pressured environment.

SKYTEAM RA Meeting

SKYTEAM RA Meeting April 14 – 15, 2014
France


WNS is a Sponsor at the Skyteam RA Meeting.

As a leading official alliance partner for the Airline industry, Skyteam brings together leading revenue accounting professionals across the globe at this conference.

WNS will be present at the event and will showcase our vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

Meet the WNS domain experts at the conference to know how we enable some of the leading global Airlines achieve significant cost savings, process efficiencies and enhanced recoveries in their revenue accounting processes.

Mark Neill, Senior Vice President -Sales and A.Raghunathan, Senior Vice President -Operations from the Travel domain will represent WNS at the event.

NAPCP 15th Annual Commercial Card and Payment Conference

NAPCP 15th Annual Commercial Card and Payment Conference April 7 - 10, 2014
Palm Springs, USA


WNS is a Sponsor at the NAPCP 15th Annual Commercial Card and Payment Conference

The NAPCP Commercial Card and Payment Conference is the premier event in the industry, gathering hundreds of end-users (from corporate, government and higher education organizations) and providers who develop and support the payment infrastructure.

WNS will be exhibiting and presenting a demonstration at the event. Topic of WNS demo is “Maximize the Power of ERP with the Financial Benefits and Ease-of-Use of a P-Card”, and it is scheduled for April 10, 2014 at 10:15 a.m.

WNS will be represented by the company’s senior domain experts from the global team.

The Future of Utilities 2014 & Customer Operations in Utilities

The Future of Utilities 2014 & Customer Operations in Utilities March 25 - 27, 2014
London, UK


WNS is Exhibiting at the Future of Utilities

WNS is exhibiting at the 19th Annual Future of Utilities conference. WNS will showcase its comprehensive suite of vertically-led Business Process Management (BPM) Solutions for the Utilities industry – driven by Technology, Analytics and Process Excellence.

With over 300 attendees and more than 60 speakers, the conference will focus on insights from industry leaders and subject matter experts on infrastructure, investment, business models and regulation. With an entire day dedicated to customer operations, senior speakers will address the crucial issues facing today’s decision makers.

Senior domain experts from the global team will represent WNS at the conference.

Chief Financial Officer ANZ Summit

Chief Financial Officer ANZ Summit March 16 - 18, 2014
Surfers Paradise Marriot Resort & Spa,
Gold Coast, Australia


WNS is a Sponsor at the CFO Summit 2014

With a 17-year old track record of delivering end-to-end Finance & Accounting (F&A) services for over 80 clients globally, WNS has ensured that clients get smarter, sharper and competitive with our comprehensive F&A solution offerings. As a mature Business Process Management (BPM) partner, WNS has the capability of extending end-to-end support to the CFO’s office with the right combination of domain expertise, process excellence, technology and analytics solutions to support new and emerging business demands.

WNS is a sponsor at the CFO Summit 2014 and will be present at the conference. WNS will showcase its integrated offering of Technology, Analytics and Process Solutions covering the entire value chain, including Source-to-Pay, Order-to-Cash, Record-to-Report, corporate functions and risk management solutions. The CFO Summit is the premium forum bringing elite buyers and sellers together. The summit offers Australia and New Zealand’s chief financial officers and solution and service providers an intimate environment for a focused discussion of the key new drivers shaping corporate priorities and finance strategies.

18th Annual North American Shared Services and Outsourcing Week

18th Annual North American Shared Services and Outsourcing Week March 11 - 14, 2014
Florida, US


WNS is a Sponsor at the 18th Annual North American Shared Services and Outsourcing Week

WNS will be exhibiting at the North America SS&O Week and will showcase its vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence. Senior domain expert from WNS will be addressing the Plenary Session at 4:50 p.m. on day 2 – Thursday, March 13, 2014. The topic for the session is ‘From Commoditization to Customization – The Changing Face of FAO to Suit the New-age CFOs Needs’.

Visit our booth and learn about how we enabled:
  • A leading online travel agency transform its sales figure by boosting its overall offline revenue by 50 percent
  • A leading provider of information and telecommunication solutions for the Air transport industry, transform the debt collection process and reduce unallocated cash by over 50 percent in 6 months
  • A leading multi-line insurer increase the debt recoveries by 30 percent while reducing the time taken for settlement of claims by 40 percent
  • A leading utilities company yield improved customer service, reducing customer complaints by 80 percent in one year while reducing operational cost
With over 800 senior practitioners, research analysts and sell-side professionals involved in shared services, outsourcing, transformation, GBS and more, 18th Annual North American Shared Services and Outsourcing Week is a three day event of information-sharing, learning and networking.

Warranty Chain Management Conference 2014

Warranty Chain Management Conference 2014 March 11 - 13, 2014
California, USA


WNS is a Bronze Sponsor at the Warranty Chain Management Conference 2014

WNS is a Sponsor and will be exhibiting at the Warranty Chain Management Conference 2014. Sanjit Bhoumick, Senior Vice President - Research & Analytics, WNS will be speaking at the conference on Wednesday, March 12, 2014, 10:45 a.m. to 11:20 a.m.

Visit the WNS booth and speak to our domain consultants to understand how we enable some of the leading global organizations achieve:
  • Reduced warranty costs
  • Improved customer loyalty
  • Increased accuracy of forecasting warranty reserve costing
  • Decreased warranty claims processing cycle time
  • Reduced fraudulent claims
  • Enhanced profitability resulting from warranty sales / lower claims
Warranty Chain Management Conference 2014 will bring together leading Executives, VPs, senior managers and senior contributors in the warranty and service contract fields. The conference is intended to appeal to a diverse range of companies encompassing electronics, automotive, aerospace and white goods industries; as well as their service providers and companies who develop tools and software which support the multi-billion dollar warranty industries.

Concur Fusion Exchange

Concur Fusion Exchange March 11, 2014
London, UK


WNS is Exhibiting at the Concur Fusion Exchange 2014

With over a 17-year track record of delivering end-to-end Finance & Accounting (F&A) services for over 80 clients globally, WNS has ensured that clients get smarter, sharper and competitive with our comprehensive F&A solution offerings. As a mature Business Process Management (BPM) partner, WNS’s integrated offering of Technology, Analytics and Process Solutions covers the entire value chain, including Source-to-Pay, Order-to-Cash, Record-to-Report, corporate functions and risk management solutions.

The Concur-WNS partnership brings to the table a robust Travel & Expense solution, enabling best-in-class technology and process solutions to better manage travel expenses.

Concur Fusion Exchange provides great opportunity to learn how to leverage travel & expense solutions for your company and discuss about the benefits of T&E automation. The conference lays the platform to learn best practices and current industry trends by meeting concur executives and networking with industry peers.

Senior domain experts from the WNS global team will be present at the event.

The 17th Annual Outsourcing World Summit

The 17th Annual Outsourcing World Summit Feb 17 - 19, 2014
Disney’s Contemporary Resort & Conference Center,
Lake Buena Vista, Florida, USA


WNS is Exhibiting at the 17th Annual Outsourcing World Summit

WNS will be present at the event and will showcase an entire spectrum of vertically-led Business Process Management services including:
  • Finance and Accounting
  • Research and Analytics
  • Contact Center
  • Human Resource Outsourcing
  • Transformation Solutions
WNS will also be hosting a ‘Private Educational Breakfast’ session on Tuesday, Feb 18, 2014.

This year’s Annual Outsourcing World Summit will focus on strategies for navigating outsourcing’s next big wave – the new outsourcing models, management approaches and tool & technologies. Thought leaders and industry experts from the most influential companies will participate in more than 50 conference sessions from thought-provoking and visionary keynote presentations to interactive panel sessions, all addressing the most pressing topics.

Our senior domain experts from the global team will represent WNS at the conference.

NASSCOM India Leadership Forum 2014

NASSCOM India Leadership Forum 2014 Feb 12 - 14, 2014
Grand Hyatt Mumbai, Mumbai, India


WNS is a Media Lounge Sponsor at the NASSCOM India Leadership Forum 2014

NASSCOM’s silver jubilee celebrations coincide with the 22nd edition of India Leadership Forum 2014. With theme being “Crafting Digital Enterprises”, this three day conference would generate powerful ideas and collaborative spirit required to evangelize the future of the industry.

With a vision to play a role of a long-term business partner and enable organizations achieve their strategic business goals in this uncertain market, WNS is proud to be associated with the NASSCOM India Leadership Forum 2014. WNS has made significant investments into developing in-house domain expertise and have built high impact solutions to meet the industry-specific needs of our clients. Our customers benefit from the combined strengths of Technology, Analytics and Process Excellence.

Keshav R. Murugesh, Group CEO will represent WNS in the panel discussion on Day 3, Feb 14 from 09:00 a.m. - 10:30 a.m. The topic of discussion is ‘The Sourcing Growth Story: Is there an opportunity in inclusion?’. Keshav R. Murugesh will also be moderating a panel discussion from 13:30p.m. – 14:30 p.m. on the topic ‘Transformation to Transfiguration: Innovation Gives Us a Brand New Identity’.

WNS is a Media Lounge Sponsor at the forum and will be represented by senior leaders from the global team.

NRF 103rd Annual Convention and Expo

NRF 103rd Annual Convention and Expo Jan. 13-14, 2014
NYC, US


WNS is a Sponsor at the NRF 103rd Annual Convention and Expo

At this year’s NRF Annual Convention and Expo, WNS will be exhibiting at Booth No. 3749 - Level 3. WNS will showcase its comprehensive suite of vertically-led Retail Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

Jay Venkateswaran, Executive Vice President, Retail & CPG will represent WNS at the Big Ideas session on Monday, Jan 13 from 4:30 - 5:15 p.m. He will put forth an industry perspective on the topic “Going Beyond Data and Technology to Actionable Insights” .

At the conference, visit the WNS booth to know about:
  • WNS ‘s suite of analytics solutions across the value chain including Suppliers, SCM & Logistics, Merchandising, Store Operations, Marketing & Customer Care
  • WNS’s retail analytics capabilities spanning :
    • Customer Analytics & Shopper Insights
    • Merchandizing and Store Operations
    • Marketing Effectiveness
    • Supply Chain Analytics
    • Private Brand Management
    • Data Services
  • WNS proprietary frameworks and tools - WADESM, ProGenie7.01 and Social Customer Service solutions
200+ industry experts providing critical insight on trends and topics in 100+ sessions are expected to attend the NRF 103rd Annual Convention. The Retail’s BIG Show is packed with 520 solution providers showcasing innovative technologies and engagements tools to open new channels and create opportunities.

7th ICAI MII Corporate Forum and Awards

7th ICAI MII Corporate Forum and Awards Jan 10-11, 2014
New Delhi, India


WNS is a Sponsor at the 7th ICAI MII Corporate Forum Awards

The agenda for the 7th ICAI MII Corporate Forum comprises the following sub-events:
  • Corporate Conclave – The two days National Convention focuses on various important aspects that will be beneficial to the members and help keeping them updated in this dynamic environment
  • ICAI Awards 2013 - Honor the exemplary work of Chartered Accountants in Industry by recognizing those who have demonstrated excellence in their professional life, personal life and are the role models for others in industry
  • Financial Services Expo – A platform where Chartered Accountants and Corporates from all over India would mark their presence
WNS is a sponsor at the event. With a 17-year old track record of delivering end-to-end Finance & Accounting (F&A) services for over 80 clients globally, WNS will showcase its comprehensive F&A solution offerings at the conference. As a mature Business Process Management (BPM) partner, WNS has the capability of extending end-to-end support to the CFO’s office with the right combination of domain expertise, process excellence, technology and analytics solutions to support new and emerging business demands.

Senior domain experts from the global team will be present at the event.

3 PL Summit &Chief Supply Chain Officer Forum

3 PL Summit &Chief Supply Chain Officer Forum June 11 - 13, 2014
Radisson Blu Aqua, Chicago


WNS is a Silver Sponsor at the 3 PL Summit &Chief Supply Chain Officer Forum

WNS will be exhibiting at Booth # 106, and will showcase its innovative Technology, Analytics and Process solutions for the Shipping and Logistics industry. With the right mix of expertise in terms of processes, people and platform, WNS delivers customized solutions that go beyond cost arbitrage and are targeted to mitigate industry-specific pain points. WNS has more than 100 years of cumulative experience in areas of global shared service centers, liner shipping, ship management and allied competencies across horizontals such as finance and accounting, research and analytics, and global contact centers.

Jaison Augustine, Executive Vice President - Shipping & Logistics ,will represent WNS in the panel discussion on Day 2 of the conference (June 12 between 9:45 a.m. – 10:30 a.m.). He will put forth an industry perspective on the topic ‘Rising up through the ranks and achieving personal success in logistics’.

Based on the ideology to beat commoditization, capitalize on Technology, generate new business and tackle the future, this year’s 12th Annual North American 3PL Summit will focus on external, internal and personal factors affecting your logistics business. This event, co-located with the Chief Supply Chain Officer Forum, will bring together leading thinkers and practitioners from across the supply chain and logistics industry.

WNS senior domain experts from the global team will be present at the conference.

SITA Air Transport IT Summit 2014

SITA Air Transport IT Summit 2014 June 17 - 20, 2014
Brussels, Belgium


WNS is a Bronze Sponsor at the SITA Air Transport IT Summit 2014

WNS is the world's largest travel Business Process Management (BPM) Company, with a legacy of having started out as a captive for British Airways. Today, WNS is a BPM partner for some of the leading global airlines. With over 6000 domain experts, WNS service offerings span the airline value chain with 140+ processes, many of which are end-to-end.

WNS solution suites that can help you ride the new waves in business include:
  • Social media management and social customer service
  • The WNS Sales Center of Excellence (CoE) that integrates the online and offline channels and adopts a 'sales through service' model to cross-sell and up-sell relevant services based on customer data
  • An end-to-end Analytics Solutions suite (including our SM award-winning analytics framework WADE ) that leverages a huge team of domain experts and expertise in social media analytics, contact center and speech analytics and revenue model analytics that help you take informed decisions
  • Proprietary and industry-leading platforms such as Verifare®, Jade® and SmartPro that help enhance revenue generation for airlines
  • Process re-engineering techniques and a team of domain specialists that help airlines comply with industry regulations and standardization directives
To know more, meet our domain experts at the WNS Booth in the Summit.

The SITA Air Transport IT Summit is the number one forum for air transport IT leaders, a place to consider how IT will break new ground in aviation and deliver the revolutionary changes needed to shape the air travel of tomorrow. The forum will examine the influence of IT on aviation business models, CEO strategy and its wider impact on the industry.

The 24th Annual Global Custody Forum 2013

The 24th Annual Global Custody Forum 2013 Dec 2 - 6, 2013
London, UK


WNS is a Supporting Sponsor at the 24th Annual Global Custody Forum 2013

Global Custody Forum (GCF) is the only conference to bring together leading players from the buy and sell side in the industry with representatives from over 20 countries. GCF delivers an unrivalled European programme featuring leading custodians, asset managers, influential investment consultants and a superb line-up of institutional investors. The conference showcases the experiences of key custodians, investment managers, pension funds, business development managers, market leading consultants and economists.

WNS is a Supporting Sponsor and will be exhibiting at the event. WNS will showcase its vertically-led Business Process Management Solutions for the Insurance and Banking domains.

Our senior domain experts from the global team will represent WNS at the conference.

2nd Integrated Settlement Week

2nd Integrated Settlement Week Dec. 2 - 6, 2013
Montreal, Canada


WNS is a Sponsor at the 2nd Integrated Settlement Week

WNS will be exhibiting at Booth No.5 and will showcase our vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence. At the conference, meet the WNS domain experts to know more about:
  • Our comprehensive end-to-end capabilities across the travel value chain - 140+ processes, most of them being end-to-end
  • Our annual track record: Over 8 million customer interactions, 20 million flight coupons, 5 million passenger requests, 465,000 fare filing instructions and cargo operations on 1,500 flights
  • Our platforms on Revenue Management and Fare Audit & Revenue Leakage
  • How we enabled the leading airlines
    • Reduced cost of revenue accounting operations by approximately 30% annually
    • Prevented fraudulent transactions worth $18.5M
The ISW2 provides an excellent opportunity for airlines and aviation suppliers to network with a broader financial and revenue accounting based audience. A select group of Airlines will meet to discuss, establish and maintain enhancements and standard procedures to the ICH, SIS, Revenue Accounting and First & Final worlds.

IAOP, Latin America Outsourcing Summit

IAOP, Latin America Outsourcing Summit Dec 3 - 5, 2013
Costa Rica, America


WNS is a Silver Sponsor at the IAOP, Latin America Outsourcing Summit

This year’s Annual Latin America Outsourcing Summit will focus on educating vendors, buyers, c-levels, decision makers, consultants and multinationals looking for either captive or outsourcing solutions in Latin America on the opportunities, trends and best practices. The conference aims to bring together IAOP’s global community and leaders from across the Latin American business community to examine and leverage the growth taking place across the region.

WNS will be present at the event and will showcase an entire spectrum of vertically-led Business Process Management services such as
  • Finance & Accounting
  • Research & Analytics
  • Customer Care
  • Transformation Solutions
Our senior domain experts from the global team will represent WNS at the conference.

HfS Blueprint Sessions 3.0

HfS Blueprint Sessions 3.0 Dec. 2 - 4, 2013
New York, US


WNS is a Platinum Sponsor at HfS Blueprint Sessions 3.0

The HfS Blueprint Sessions, this time brings together the true influencers in global business across all sectors. With half of the agenda dedicated to enterprise "buyers-only" sessions, the other half includes leading providers and advisors at the cusp of enterprise transformation. The three day session aims to bring together all the stakeholders who matter, for an intimate, no-holds-barred collaboration, unlike anything else in the industry.

WNS is a Platinum Sponsor and will be exhibiting at the event. WNS will showcase its end-to-end suite of vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

Keshav R. Murugesh, Group CEO – WNS, will be speaking at the C-Suite Panel on Wednesday, Dec 4 from 8:45 a.m. to 10 a.m. He will put forth an industry perspective on how Outsourcing has transformed as a true business enabler beyond just providing cost savings and labor arbitrage.

WNS will be represented by its senior leaders at the Session.

The Future of Retail Banking

The Future of Retail Banking Nov. 25 - 26, 2013
Hilton Tower Bridge Hotel, London, UK


WNS will be exhibiting at The Future of Retail Banking event and will showcase its vertically-led Business Process Management Solutions driven by Technology, Analytics and Process Excellence. Our industry-specific solutions suite caters to Retail Banking, Commercial Banking, Investment Banking, Mortgage and Wealth Management companies.

The focus of this year’s edition of The Future of Retail Banking is on innovation, banking models, customer engagement and success. With the theme being ‘New models for a new era: exploring the evolving retail banking landscape’, the event highlights the new technologies and trends shaping the industry.

WNS will be represented by Steve Barber, Head of Consulting, in the panel of speakers on Day 2 of the conference (Nov 26, 2013 at 10:20 a.m.). He will put forth an industry perspective on the topic ‘Transformation of the Retail Banking Operation – A Reality Check!

Senior domain experts from the global team will represent WNS at the Summit.

HOSPACE Conference & Exhibition 2013

HOSPACE Conference & Exhibition 2013 Nov. 21, 2013
London, UK


WNS is a Gold Sponsor at the HOSPACE Conference and Exhibition 2013

This year’s HOSPACE conference agenda is designed to enable the delegates get an informed and cutting-edge view from an international line-up of inspirational experts about the latest key financial, revenue and IT management issues and developments; as well as the commercial aspects that connect these together to maximise profitability and create value. HOSPACE 2013 will host an exhibition of hospitality technology solutions – providing delegates with a ‘one stop shop’ to view and interact with the latest and ‘best in class’ technologies.

WNS will be exhibiting at the event, and will showcase its end-to-end integrated offerings of Technology, Analytics and Process solutions for the hospitality industry.

Our senior domain experts from the global team will represent WNS at the conference.

BPeSA Western Cape - South Africa Outsourcing & Offshoring Summit

BPeSA Western Cape - South Africa Outsourcing & Offshoring Summit Nov 20 - 22, 2013
Cape Town, South Africa


WNS SA is a platinum sponsor of the South African Outsourcing & Offshoring Summit.

The South African Outsourcing & Offshoring Summit is the premier BPO conference event in Southern Africa. This year the gala dinner will be attended by high profile international investors and local representatives hosted by the Deputy Mayor of Cape Town and the Western Cape Provincial Legislature’s Minister for Finance, Economic Development and Tourism.

The conference after the gala will be attended by international investors and local delegates.

The Future of General Insurance

The Future of General Insurance Nov. 20 - 21, 2013
Grange St Paul’s, London, UK


WNS is a Sponsor at the Future of General Insurance

WNS will be exhibiting at the event and will showcase its high-end industry-specific solutions across the insurance value chain. WNS’s domain specialists in each area of insurance include, actuaries, statisticians, risk and compliance experts. Our domain experts from the global team will represent WNS at the Summit.

The Future of General Insurance conference is UK’s leading general insurance event, which attracts more than 200 delegates with topical, well-researched conference agendas and prominent industry figures as speakers. The theme at this year’s conference is ‘Evolve, innovate, succeed: future-proof your strategy with insights from the UK’s leading insurers’.

The PhoCusWright Conference

The PhoCusWright Conference Nov. 19 -21, 2013
Hollywood / Ft. Lauderdale, FL


WNS is Exhibiting at the PhoCusWright Conference

The Travel industry’s most influential crowd of visionary thinkers and innovators – The PhoCusWright conference delivers an unbeatable combination of compelling content, top-tier attendees and an electrified atmosphere. The conference lays the platform for the best speakers to share their knowledge and best practices; and discover the latest trends, innovation and technology shaping the travel industry.

WNS will be exhibiting at the conference and sponsoring an exclusive 45 min. workshop on day 2 of the conference. WNS will showcase its end-to-end suite of Travel Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

Our senior domain experts from the global team will represent WNS at the conference.

The 11th Annual European 3PL Summit

The 11th Annual European 3PL Summit Nov 12 - 14, 2013
Amsterdam, Netherland


WNS is a Gold Sponsor at the 11th Annual European 3PL Summit

Based on the ideology to showcase how you can adapt your business to meet the requirements of the economic re-growth, drive renewed growth and gain market share, this year’s 11th Annual European 3PL Summit will focus on the threats, opportunities and game changers of 2013 and beyond. This event – co-located with the Chief Supply Chain Officer Forum, will bring together senior decision makers from across the supply chain and logistics industry.

WNS is a gold sponsor at the event and will showcase its innovative Technology, Analytics and Process Management services and solutions to the Transport & Logistics industry. These industry-specific solutions cater to freight carriers, logistics service providers and supply chain enablers. Our senior domain experts from the global team will represent WNS at the Summit.

BPO Innovations Conference

BPO Innovations Conference Nov 13, 2013
New York City, US


WNS is a Sponsor at the BPO Innovations Conference

BPO Innovations Conference aims to bring together the leading, US-based ITO, BPO and KPO practitioners, decision makers, influencers and thought leaders to learn, connect, share and transact. Key highlights of the conference are:
  • Emerging trends in BPO, ITO, KPO and LPO
  • Discovering how to align BPO with your business, IT and cloud strategies
  • Honing your offshore / nearshore strategy
  • Enhancing ROI through social CRM, analytics and KPO
  • Managing costs and driving business agility through F&A BPO
  • Tapping Business Process as a Service (BPaaS) to drive innovation and top-line growth
WNS is exhibiting at the BPO Innovations conference 2013 and will showcase how we help organizations catalyze breakthroughs across their business processes through a holistic innovation program.

Our senior domain experts from the global team will represent WNS at the conference.

LogiMed

LogiMed Nov 5-7, 2013
Munich, Germany


WNS is a Sponsor at the LogiMed

LogiMed is the annual meeting place and professional development forum for 125+ regional supply chain leaders responsible for Europe, Middle East and Africa from the top medical device manufacturers by market share.

With emphasis on peer-to-peer interaction you can solve your top challenges by learning best practice from 45+ of the most experienced and forward thinking supply chain experts representing the most trusted medical device manufacturers in the world.

WNS will be exhibiting at Booth # 13, and will showcase its end-to-end comprehensive supply chain management solutions for the medical equipment manufacturers.

Our senior domain experts from the global team will represent WNS at the conference.

Hackett Group: 2013 European Best Practices Conference

Hackett Group: 2013 European Best Practices Conference Oct. 30-31, 2013
Berlin, Germany


WNS is a Diamond Sponsor at the 2013 European Best Practices Conference

The theme at this year’s European Best Practices Conference is’ Borderless Business: Integrating the Enterprise for Sustainable Success.’ The conference agenda is built on case studies of top-performing companies, examining how world-class organizations reduce costs and create added value. The conference showcases the experiences of senior business executives across domains including finance, human resource, procurement, supply chain and global business services.

WNS will be exhibiting at the event and will showcase its vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence. Mark Kent, Senior Vice President, Finance and Accounting EMEA will represent WNS as a speaker for the Special Session on the second day of the conference (Oct. 31, 2013 between 08:00 to 08:45). He will share his thoughts on the topic ‘The Future of the CFO's Office’.

Our senior domain experts from the global team will represent WNS at the conference.

SOCAP International: 2013 Annual Conference

SOCAP International: 2013 Annual Conference Oct 27 - 30, 2013
Scottsdale, AZ


WNS is a Sponsor at the SOCAP International 2013 Annual Conference

WNS creates value for clients beyond process and cost efficiencies, and makes strategic business impact on the client’s business through its Technology, Analytics and Process Solutions. At the SOCAP International 2013 Annual Conference, WNS will showcase its end-to-end suite of BPM solutions for the Retail and CPG sector.

SOCAP International 2013 Annual Conference will feature outstanding keynote speakers, spotlight sessions featuring groundbreaking research and trends, interactive breakout sessions and unlimited networking with customer care leaders from more than 100 industry brands. Domain experts will address the future of customer engagement and the impact that innovation, information and people will have on the customer experience.

WNS will be exhibiting at Booth #21, and will be represented by its senior domain experts from the global team.

The CFO Event

The CFO Event Oct 23 - 24, 2013
The Park Inn, Heathrow


WNS is a Gold Collaborative Sponsor at The CFO Event

The only END USER driven event, the CFO Event creates the ultimate meeting point for modern decision makers to conduct responsible business. The programme and speaker faculty feature some of the most senior professionals from the industry who help to shape the event, propose ideas, possible speakers and topic areas.

WNS is a Gold Collaborative Sponsor at the event. WNS will showcase its integrated offering of Technology, Analytics and Process Solutions covering the entire value chain, including Source-to-Pay, Order-to-Cash, Record-to-Report, Corporate Functions and Risk Management Solutions.

WNS will be represented by Nimesh Akhauri, Corporate Senior Vice President and Head of Sales, Client Acquisition, Europe in the in the panel discussion on Day 1 of the conference (Oct 23,2013 between 16:10 p.m. – 17:00 p.m.). He will put forth an industry perspective on the topic ‘The Catalysts’ of Productivity, Efficiency and Cost reduction…that Provide Impetus to the CFO’s Role of Building the Organization’s Future

Our senior domain experts from the global team will represent WNS at the event.

American Trucking Associations: 2013 ATA Management Conference & Exhibition

American Trucking Associations: 2013 ATA Management Conference & Exhibition Oct. 19 - 22, 2013
Orlando, FL


WNS Exhibits at the 2013 American Trucking Associations (ATA) Management Conference & Exhibition

WNS has a rich experience of delivering business process management services to leading companies in the Trucking industry across processes that are core to their operations, as well as support processes like Finance & Accounting. WNS will be present at ATA Management Conference and will showcase our range of service offerings, including Sales & Marketing, Customer Service, Document Processing, Operations, Finance and Human Resource solutions for the trucking sector.

Being the most prestigious event for the Trucking industry, The ATA Management Conference & Exhibition lays the platform for exclusive networking opportunities, blockbuster exhibits, powerful general sessions, cutting edge educational programs, substantive policy discussions, exciting entertainment and much more.

WNS will be represented by its senior domain experts from the global team at the Booth # 408

SSON’s Finance Transformation Forum 2013

SSON’s Finance Transformation Forum 2013 Oct 8 - 9, 2013
New South Wales, Australia


WNS is an Associate Partner at the Finance Transformation Forum 2013

With a 17-year old track record of delivering end-to-end Finance & Accounting (F&A) services for over 80 clients globally, WNS has ensured that clients get smarter, sharper and competitive with our comprehensive F&A solution offerings. We have partnered with many leading organizations in their F&A transformational journey and driven business impact to their processes:

- Up to 50% increase in process efficiency through automation in the Process-to-Pay cycle
- Up to 40% reduction in labor and overhead expenses in the Order-to-Cash cycle
- Up to 50% improvement in cycle time in Record-to-Report operations

At the Finance Transformation Forum, WNS will showcase its integrated offering of Technology, Analytics and Process Solutions covering the entire value chain, including Source-to-Pay, Order-to-Cash, Record-to-Report, corporate functions and risk management solutions.

SSON’s Finance Transformation Forum addresses the latest transactional, control and transformation challenges prevalent in the current business environment. The event attracts over 80 senior finance leaders from across Australia each year. From workshops to case studies, the forum provides an excellent opportunity to share knowledge when it comes to leadership, process innovation, cost savings and moving to a higher value finance offering for your business.

Our senior domain experts from the global team will represent WNS at the event.

The Association of Business Service Leaders Conference

The Association of Business Service Leaders Conference Oct. 3, 2013
Bucharest, Romania


WNS is Keynote Speaker at ABSL’s first Conference in Romania

The Association of Business Service Leaders (ABSL), Romania’s leading organization representing the business services industry will organize the first annual conference dedicated to the business services industry. The conference christened Business Services Industry – Partnership for the Future, will be held on October 3, 2013, in Bucharest, at Hotel Radisson BLU.

The event aims to bring together industry representatives, government officials and local authorities in an attempt to start a transparent and constructive dialogue between Romanian authorities and the business service industry. The mission is to focus on the long-term development strategy of Romania with implications on the business service industry.

Keshav R. Murugesh, Group CEO, WNS Global Services and Chairman of the NASSCOM BPM Council, will deliver the keynote address at the event. In his speech on Business Process Management - the Global Game Changer, Keshav will touch upon the impact of the business services industry on the global economy and emerging markets in a post-recessionary world.

Deloitte – Annual Shared Services and BPO Conference 2013

Deloitte – Annual Shared Services and BPO Conference 2013 Sept 25 - 26, 2013
Budapest, Hungary


WNS is a Sponsor at the Deloitte Annual Shared Services and BPO Conference 2013.

With the theme, ‘Be Inspired’, Deloitte’s conference is expected to attract more than 600 of Europe’s leading CFOs, Financial Controllers, Global Business Services Leaders, Shared Services Heads, CIOs and HR leaders responsible for Shared Services strategies. The conference will address key topics like:
  • Moving from a single function shared services to global business services
  • How end-to-end process ownership can really make a difference to what you can deliver
  • Pushing boundaries with analytics
  • Drastically reducing the need for local finance
  • Shared services in and for emerging markets and
  • Creating innovative partnerships with business process outsourcers
WNS will be present at the event and will showcase an entire spectrum of vertically-led Business Process Management services such as
  • Finance and Accounting
  • Customer care
  • Technology solutions
  • Research and Analytics
  • Industry-specific back-office and front-office processes.
Senior domain experts from the global team will represent WNS at the booth.

CII Connect 2013 Conference on ICT

CII Connect 2013 Conference on ICT Sept 24 - 25, 2013
Chennai Trade Center, Chennai


Keshav R. Murugesh is a panelist for the Panel Discussion on Future of ICT: The Road Ahead

Confederation of Indian Industry (CII) and Tamil Nadu government are jointly organizing the 12th edition of CII’s annual conference and exhibition on information, communication technology (ICT), Connect, Sept 24-25, 2013 at Chennai Trade Center, Chennai.

The event theme this year is, ‘Towards Scaling New Frontiers in ICT’, and aims at giving a fresh impetus to industry-government collaborations.

Keshav R Murugesh, Group CEO WNS and Chairman of NASSCOM BPM Council, will put forth his views as a panelist for the Panel Discussion on Future of ICT: The Road Ahead scheduled at 17:15 hrs on Sept 24, 2013.

The conference will deliberate on other topics like Emerging Social, Mobile, Analytics and Cloud (SMAC) Technologies; Start up Ecosystem in Tamil Nadu; Reach of Technology in Sustainability; Policies and Frameworks for the Growth of ICT, besides the launch of SMAC Leadership Report.

Gartner Outsourcing & Strategic Partnerships Summit 2013

Gartner Outsourcing & Strategic Partnerships Summit 2013 Sept 23 - 25, 2013
Orlando, FL


WNS is a Silver Sponsor at the Gartner Outsourcing & Strategic Partnerships Summit.

The Gartner Summit, provides actionable advice, the latest thought leadership and best practices to guide CIOS, sourcing executives and leaders in making the best informed decisions while enabling a new balance between value, cost and risk.

WNS will be present at the event and will showcase an entire spectrum of vertically-led Business Process Management services such as
  • Finance and Accounting
  • Research and Analytics
  • Technology solutions
Meet senior domain experts from WNS at booth # 405.

Finance Special Interest Group

Finance Special Interest Group Sept. 17, 2013
University of Warwick, Millburn House


WNS is sponsoring the Special Interest Group and Rodney Barkworth, Principal Consultant – Technology Services at WNS, will present a session on Accounts Payable automation. Rodney will put forth an industry perspective on the topic “My harmonized invoice management process is integrated, but is it cost effective?”

Session sneak peak:
• A well-oiled Accounts Payable management process can still have gaps in some of the key attributes such as visibility, cost-efficiency and productivity
• Achieving low cost per invoice through the use of a variety of invoice sources brings the risk of incurring a high operating cost trying to harmonise the invoice management process
• Discover the big picture - maintaining the right balance between having multiple sources of invoices and implementing a cost-effective invoice management process

The UK & Ireland SAP User Group is an independent ‘not for profit’ organisation set up to serve the needs of all SAP users, which now includes all SAP Business Objects customers, taking any member issues and concerns directly to SAP UK as well as providing members with a forum to share knowledge, best practice and expertise with industry peers.

NASSCOM BPM Strategy Summit 2013

NASSCOM BPM Strategy Summit 2013 Sept 17 - 18, 2013
Gurgaon, India


WNS is the Platinum Sponsor at NASSCOM BPM Strategy Summit 2013

The 15th edition of NASSCOM* BPM Strategy Summit 2013 has the theme, ‘Re-modeling for Real World Successes’. The two day conference will witness global leaders from across verticals converging on one platform to discuss and debate topics around re-branding of the industry, how the industry has changed over the last two decades, the need to find talent to deliver accelerated growth, delivering business benefits through analytics and positioning India as the BPM hub.

WNS is the Platinum Sponsor and will be represented by its senior leaders from the global team at the Summit.

WNS Group CEO, Keshav R. Murugesh is the Chairman of the NASSCOM BPM Council. Under his leadership, the BPM Council comprising industry leaders will drive the re-branding of the industry from BPO to BPM and showcase the level of transformation.

*The National Association of Software and Services Companies (NASSCOM) is a trade association of Indian Information Technology (IT) and Business Process Management (BPM) Industry

World Low Cost Airline Congress 2013

World Low Cost Airline Congress 2013 Sept. 16 - 18, 2013
Sofitel HT5, London, United Kingdom


WNS is a Gold Sponsor at the World Low Cost Airline Congress 2013

World Low Cost Airline Congress is the best commercial aviation event London has to offer in 2013! With the theme being ‘Assess new routes, new revenues and new business models’, the conference brings together some of the most influential minds in global commercial aviation sector to drive various sessions on how to help companies improve operations, cut costs and grow revenues.

WNS is a Gold Sponsor at the event and will be exhibiting at booth no 29. WNS will showcase its end-to-end suite of vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence.

WNS will be represented by Jitender Mohan, Sr. General Manager Operations, in the panel of speakers on Day 1 of the conference (Sept 17,2013 at 4:45 p.m.). He will put forth an industry perspective on the topic ‘Drive Profitability with a New Model for Optimized and Multi-channel Customer Interaction’.

WNS will also be hosting a Roundtable on the topic ‘Growing revenue and improving passenger experience with a new outsourcing model‘ on Day 2 of the conference (Sept. 18th at 2:00 p.m.)

Our senior domain experts from the global team will represent WNS at the Summit.

Momentum 2013 – The inaugural conference for U.S. domestic sourcing

Momentum 2013 – The inaugural conference for U.S. domestic sourcing Sept 10 - 11, 2013
Atlanta, GA


WNS is a Sponsor at Momentum 2013

With a drive to increase U.S. employment opportunities and help thousands of companies realize cost savings and increased productivity, Momentum 2013 is the inaugural industry event dedicated to Domestic Sourcing of IT and BPO services in America. The event brings together industry analysts and policy experts to talk about the trends and on-going initiatives and incentives underway to support the continued growth of Domestic Sourcing.

WNS is a Conference Bag Sponsor and will showcase its vertically-led Business Process Management Solutions – driven by the Technology, Analytics and Process Excellence. WNS operates out of 32 global delivery centers including, the center at Columbia in South Carolina which provides Finance & Accounting, Research & Analytics and industry-specific solutions

The 10 Keys to Process Excellence

The 10 Keys to Process Excellence Sept 9 -11, 2013
London


WNS is a Sponsor at the 10 Keys to Process Excellence 

Backed by functional expertise, process excellence, global delivery model, industry intimacy and technology platforms, WNS’s finance and accounting solutions have been designed to address a modern-day CFO’s dichotomous agenda – a split between the strategic demands and operational challenges.

WNS at the event will showcase its end-to-end finance and accounting solutions and services covering the entire value chain, including Source-to-Pay, Order-to-Cash, Record-to-Report, Corporate Functions and Risk Management services.

On the second day of the conference WNS and its partner Concur will jointly sponsor a speaking session. This is session will be on the September 10, 2013 at 11:30 a.m.

Senior domain experts from the global team will represent WNS at the event.

The 10 Keys to Process Excellence conference is the event designed to help you improve your processes to ensure you deliver the best possible service.  With streamed content for Purchase-to-Pay, Record-to-Report and Order-to-Cash, this conference will address key issues including how to measure and improve the processes and performance of your shared services organisation.

Knowledge Executive C-Level BPS&O Event

Knowledge Executive C-Level BPS&O Event Sep 4-5, 2013
Emoyeni Estate & Conference Centre, 15 Jubilee Road, Parktown


Knowledge Executive C-Level BPS&O is an exclusive event that will bring you the latest news, market insights, trends, developments and knowledge leadership opinions in the BPS&O, marketing and social media sectors. This is an event for knowledge leaders, by knowledge leaders.

Johann Kunz, Managing Director, WNS South Africa will represent WNS in a panel discussion on Sep. 5, 2013, which will focus on the theme of Outsourcing and Offshoring. Johann will put forth an industry perspective on the below topic of ‘International Offshoring Trends & Opportunities’. The other knowledge leaders speaking at the same session are:

 Chairperson: Pumela Salela, Independent BPO Consultant

 Avesh Singh, Vice President, Genpact

 Craig Gibson: Chief Executive Officer, RightSource

EMRG’s 13th Annual Sourcing Summit

EMRG’s 13th Annual Sourcing Summit July 09, 2013
London


WNS is a Gold Sponsor at the EMRG’s 13th Annual Sourcing Summit

Over 100 of the UK’s and Europe’s leading corporates will attend the EMRG’s 13th Annual Sourcing Summit in London. The summit lays the platform for presenting cutting-edge case studies and interactive panel discussions on how outsourcing can help create a more agile, flexible and adaptable organization to compete in today’s uncertain business environment.

WNS will be exhibiting at the event and will showcase its vertically-led Business Process Management Solutions – driven by Technology, Analytics and Process Excellence. Mr. Nimesh Akhauri – Senior Vice President and Head of Sales, Client Acquisition, Europe, WNS will share his thoughts on ‘How the back-office is being re-engineered and how organizations are using outsourcing to drive radical transformation’. Nimesh will be speaking on the above topic in the Morning Stream A (F&A / Transaction Processing) at 11:30 a.m. and the other speakers on the same session are:

  • Nigel Roxburgh, Director, Sourcegen – Stream Chair
  • Mark Payne, Head of Shared Services, Smith & Nephew

Mark Wiggins – Senior Vice President, Research and Analytics, WNS will also be sharing his thoughts on ‘Leveraging analytics and creating quality MIS to enable better decision making – Driving performance and profit improvement in collections, claims and CRM through the use of advanced analytics’. Mark will be speaking on this topic in the Stream B: Moving up the Value Chain – Leveraging Analytics at 4:00 p.m.

Our senior domain experts from the global team will represent WNS at the conference.

NASSCOM Big Data & Analytics Summit 2013

NASSCOM Big Data & Analytics Summit 2013 June 27, 2013
The Westin Hotel, Hyderabad, India


Big Data is set to grow in the Indian Enterprise in 2013. Potential business outcomes that can be realized through big data analytics are accompanied by pitfalls that can trip up organizations on big data analytics initiatives. Not only this, a clear focus on value proposition for Analytics Service Providers and Academicians is a must.

The NASSCOM Big Data & Analytics Summit 2013 will address ‘What analytical capabilities are required to build the requisite competitive advantage and meet industry demand?’ The core focus of the multiple sessions’ at the summit will be on optimizing investments, building right capabilities, hiring / retaining talent and gearing them for the big wave of demand for analytics professionals and data scientists.

Arun Kharbanda, Capability Practice Leader, Research and Analytics Services from WNS will be speaking at a panel discussion on topic ‘Bring home the advantage - Positioning India as the Big Data hub’.

The 11th Annual North American 3PL Summit 2013

The 11th Annual North American 3PL Summit 2013 June 18-20, 2013
Radisson Blu Aqua, Chicago


WNS is a Gold Sponsor at the 11th Annual North American 3PL Summit

In a dynamic business world, you need to continually adapt your business to drive growth and gain market share. This year’s 11th Annual North American 3PL Summit will focus on the threats, opportunities and game changers of 2013 and beyond. This event, co-located with the Chief Supply Chain Officer Forum, will bring together senior decision makers from across the supply chain and logistics industry.

WNS is a gold sponsor at the event and will showcase its innovative Technology, Analytics and Process Management services and solutions for the Shipping and Logistics industry. These industry-specific solutions cater to freight carriers, logistics service providers and supply chain enablers. Our senior domain experts from the global team will represent WNS at the Summit.

The 2013 Air Transport IT Summit

The 2013 Air Transport IT Summit June 18 -20, 2013
Brussels, Belgium

Brochure     : WNS Passenger Revenue Accounting Solutions  - Download


With technology and innovation continuing to infuse vigor into the air transport industry, this year’s Air Transport IT Summit traverses on the theme of “The potential of collaboration”. The theme sets the stage to determine the future of the industry and enumerates on the way to create the ideal journey for the end customers - the passengers. This high-octane event offers focused access to a dynamic environment of the world’s leading aviation CEO’s and CIO’s through a combination of industry insight sessions and networking events.

WNS is a bronze sponsor and exhibitor at The 2013 Air Transport IT Summit. WNS will showcase its vertically-led Business Process Management Solutions – driven by the Technology, Analytics and Process Excellence. Our senior domain experts from the global team will represent WNS at the Summit.

BPO Thought Leadership Challenges and Opportunities

BPO Thought Leadership Challenges and Opportunities June 13, 2013
South African High Commission
Trafalgar Square,
London


WNS is an Event Partner
Professor Leslie Willcocks, Professor of Work, Technology, and Globalisation at the London School of Economics, will deliver the key-note address for this seminar that will address ten vital lessons for companies considering South Africa as a BPO location. The address is informed by Professor Willcocks’ white paper: South Africa’s BPO Service Advantage.

Overview

Opening Statement: The South African Value Proposition introduced by Yusuf Timol,
Minister (Economic) of the South African High Commission in London

Success Story: A British Multi-national Energy and Utilities Provider’s use of BPO in South Africa presented by Prof. Leslie Willcocks and Andrew Craig, London School of Economics

Key BPO Lessons presented by Johann Kunz, Managing Director,
WNS Global Services South Africa

Concluding Observations by Gareth Pritchard, CEO of BPeSA Western Cape

NAPCP European End-User Corporate Card Conference

NAPCP European End-User Corporate Card Conference June 13, 2013
Bloomsbury Hotel, London, UK

Brochure     : WNS Xponential Brochure  - Download



WNS is a Sponsor at the NAPCP European End-User Corporate Card Conference

This one-day conference lays the platform for organizations with highly effective B2B payment strategies that leverage a broad range of corporate card and payment solutions. NAPCP European End-User Corporate Card Conference offers educational sessions, networking opportunities and demonstration sessions that showcase products, technology and services that support payment optimization and efficiencies worldwide.

Represented by its senior officials, WNS will showcase at the event its ERP-Card technology solution – Xponential, which provides seamless integration with the organization’s ERP business processes, functions and data elements. Our solution specialist will also present a demo at the event.

The Finance Directors’ Forum

The Finance Directors’ Forum June 5, 2013
Savoy Place, London


Modern-day finance executives are confronted with meeting the twin agendas of addressing strategic demands and operational challenges of an organization. In this context, ‘The Finance Directors’ Forum’ is the ideal platform to give senior finance professionals access to new ideas, solutions and innovations to help take their departments and companies forward.

WNS will be present at the event, and will be showcasing its integrated offering of Technology, Analytics and Process Solutions covering the entire value chain, including Source-to-Pay, Order-to-Cash, Record-to-Report, Corporate Functions and Risk Management Solutions.

Ariba LIVE 2013

Ariba LIVE 2013 June 3 - 5, 2013
Berlin


WNS is Exhibiting at Ariba LIVE 2013 - Berlin

Ariba LIVE is a high-octane, collaborative business event offering audiences exciting opportunities to network, share best practices with peers, meet sellers / providers and learn from the industry experts.

As WNS and Ariba share a strategic partnership in offering Cloud-based collaborative commerce solutions, WNS will be showcasing WNS-Ariba’s market-leading, multi-lingual Source-to-Pay (S2P) solutions at Ariba LIVE 2013.

Senior leaders from the global team will represent WNS at the conference

GT NEXUS – BRIDGES2013

GT NEXUS – BRIDGES2013 June 2 - 4, 2013
The Westin Diplomat Resort & SPA - Miami


WNS is a Bronze Sponsor at the GT Nexus - Bridges2013

Bridges is the annual user conference of GT Nexus and one of the largest events of its kind. This annual gathering of large enterprises and supply chain partners is devoted to share and understand supply chain best practices as well driving technology innovation into the supply chain industry. This year’s conference will have a dedicated Solutions Theater with product demonstrations, workshops and interactive panel discussions.

WNS is a Bronze sponsor at the event, and will showcase its vertically-led Business Process Management Solutions – driven by the Technology, Analytics and Process Excellence. Our senior domain experts from the global team will represent WNS at the conference.

CASRO Technology Conference

CASRO Technology Conference May 29 - 30, 2013
Millennium Broadway, New York


WNS Exhibits at CASRO Technology Conference

CASRO Technology Conference exclusively focuses on showcasing the latest technological developments in the market research industry. For nearly two decades, the conference provides a valuable forum for industry professionals, including senior information systems professionals, senior management personnel and senior researchers to learn how to implement the latest and the most effective technologies in the market research space.

WNS is exhibiting at the conference and will showcase its robust capabilities in the Research and Analytics space along with its in-depth experience of providing market research operations on a wide range of projects.

Frank Racioppi - Senior Vice President, Sales for the North America region will represent WNS at the conference.

13th Annual Shared Services & Outsourcing Week

13th Annual Shared Services & Outsourcing Week May 21 - 24, 2013
Prague Congress Centre, Prague,
Czech Republic


WNS is a Keynote Sponsor at the 13th Annual Shared Services and Outsourcing Week.

The Shared Services and Outsourcing Week (SSOW) is Europe’s premier learning and networking forum for shared services and outsourcing professionals. The 13th Annual SSOW promises to bring together visionaries and outsourcing practitioners on a common knowledge-sharing platform. The event aims to capture the full potential of shared services and outsourcing – beyond mere cost advantages.

WNS’s Presence at SSOW Europe

Pre-conference Workshop – Travel / Transport Roundtable: May 21, 2013 - 5:55 p.m. to 7:00 p.m.

Topic: Mobile workforce and communication needs, Working and Travelling, The outsourcing chain, Logistics: distributing your costs?

Co-Moderators:
  • Nimesh Akhauri, Senior Vice President and Head of Sales for the European region
  • Roman Tesar, Managing Director, GTS Group
  • Leela Lepik, Head of Shared Services, Finnair
Main Conference Day 2- Key Note Session: May 23, 2013 - 10:05 a.m. to 10:45 a.m.

Topic: How Well Can You Access Off-The-Shelf Tools and Create Value?’

Moderator: Nimesh Akhauri, Senior Vice President and Head of Sales for the European region

Panelist:
  • Guus Klaas, Director - Finance & People Services, PostNL
  • Ben Chapman, former Finance Director, Tate and Lyle
  • Isabel Montesdeoca, Senior Vice President & General Manager, Concur EMEA
WNS is a Keynote Sponsor at the event, and will showcase its end-to-end integrated offerings in Technology, Analytics and Process Solutions at the booth # 23.

16th Annual Australasian Shared Services & Outsourcing Week

16th Annual Australasian Shared Services & Outsourcing Week May 20 - 22, 2013
Pullman Melbourne Albert Park,
Melbourne, VIC


WNS is an Event Partner

The theme at this year’s Australasian Shared Services & Outsourcing Week is "Creating the Intelligent Enterprise" - focusing on the issues organizations must consider when revisiting their operational structures in light of a fast changing digital world. Throughout the three day conference, attendees will get to hear over 50 executives from the Shared Services and Outsourcing industry speak about the challenges and opportunities they have faced on their respective transformation journeys.

WNS is an Event Partner and will showcase its vertically-led Business Process Management Solutions – driven by the Technology, Analytics and Process-led challenges faced by the new-age organizations. Manish Vora - Corporate Senior Vice President – Sales for APAC region will be participating in Retail, FMCG and Manufacturing Roundtable on May 22nd 2013.

Manish Vora, Corporate Senior Vice President – Sales for APAC region; Gordon Smith, Vice President – Sales and Tarun Tandon, Vice President – Sales will represent WNS at the event.

HfS dreamSource 2013

HfS dreamSource 2013 April 30 - May 2,2013
Ritz-Carlton, Westchester,
New York, USA


WNS is a Sponsor at HfS dreamSource 2013

HfS dreamSource 2013 is one of the most prestigious events in the calendar of the global services industry, and is renowned for high-quality discussions, debates and networking opportunities among the global services elite. The 3-day event promises dedicated ‘buyers-only’ sessions and participation from chosen executive leadership from provider organizations.

WNS is a Sponsor at the event, and will showcase its integrated offering of Technology, Analytics and Process Solutions. Mike Garber, Global Head - Sales and Marketing and Yogendra Goyal - Corporate Senior Vice President and Head of Sales, US, will represent WNS at the event.

CS Week 2013

CS Week 2013 April 29 - May 3, 2013
Tampa Convention Center,
Tampa, FL, USA


WNS is Exhibiting at CS week 2013

CS Week is the premier educational event for professionals involved in the customer service and customer information technology aspects of utility, co-operative and municipal management. The event is focused on the full spectrum of business processes from meter-to-cash. CS Week is an ideal platform for professionals to gain insights from knowledge-based speaking sessions, profit from solutions and ideas shared amongst peers and expand their awareness of the latest trends and technologies.

WNS will be showcasing its integrated offering of Technology, Analytics and Process Solutions for the Utilities industry. WNS will be exhibiting at Booth #811, and will be represented by the company’s senior domain experts from the global team.

VIII Polish Outsourcing Forum in India

VIII Polish Outsourcing Forum in India April 25, 2013
Bangalore, India


WNS Invited to Speak at the VIII Polish Outsourcing Forum in India

This year, the VIII Polish Outsourcing Forum has landed in India, the hub of the global outsourcing industry. With a clear purpose to highlight the key drivers behind Poland being the strategic location for Outsourcing in Central Eastern Europe (CEE), this prestigious event brings together a select team of government, public sector and private sector representatives from both the geographies on a common platform.

WNS has been invited to the forum to share its experience of setting up a delivery center in Poland. Sitesh Thadani, Senior General Manager, will represent WNS, and will put forth his thoughts on Poland being an excellent outsourcing destination, as well present a case study on how the delivery center in Poland is of strategic importance to WNS.

The Retail Forum

The Retail Forum April - 24, 2013
Whittlebury Hall, UK


WNS to participate in The Retail Forum 2013.

The Retail Forum is the ideal platform for senior retailers and suppliers to explore and know the latest and innovative concepts, products, technology and services in the field of retail.

Paul Maiden – Vice President, Retail and CPG will represent WNS at the event and will be showcasing integrated offering of Technology, Analytics and Process Solution for Retail Industry

NAPCP 14th Annual Commercial Card and Payment Conference

NAPCP 14th Annual Commercial Card and Payment Conference April 14 - 17, 2013
Hyatt Regency New Orleans, USA

Brochure     : WNS Xponential Brochure  - Download


WNS is a Sponsor at the NAPCP 14th Annual Commercial Card and Payment Conference

The NAPCP Commercial Card and Payment Conference is a premier event of the commercial card and payment industry, bringing together end-users and providers who develop and support the payment infrastructure. The conference covers all commercial card and payment vehicles, including Purchasing Card, Travel Card, Fleet Card, Ghost Card, Declining Balance Card, ePayables and other electronic payment options.

Represented by its senior officials, WNS will showcase at the event its ERP-Card technology solution – Xponential. Our solution specialist will also present a demonstration at the event on April 16 from 3:45 p.m. – 4:30 p.m. The topic of the demo will be ‘Maximize the Power of ERP with the Financial Benefits and Ease-of-Use of a P-Card.’

WNS is a Sponsor at the 17th Annual North American Shared Services & Outsourcing Week

WNS is a Sponsor at the 17th Annual North American Shared Services & Outsourcing Week Mar 4 - 7, 2013
Hilton, Orlando, Florida


Like every year, this year’s Annual North American Shared Services & Outsourcing Week 2013 sets the pace for industry players to keep up with the change and growth in the Shared Services and Outsourcing industry. The theme for this year’s summit is ‘Accelerating Global Growth and Delivering Business Insights to the Board’.

The Shared Services & Outsourcing Network (SSON) provides the roof under which key industry experts and organizations share their experience, knowledge and tools, and practitioners connect with their peers from all over the world, face-to-face and online.

WNS is a Sponsor at the event, and will showcase its end-to-end integrated offerings of Technology, Analytics and Process solutions.

Yogendra Goyal, Corporate Vice President – Sales would be moderating a panel discussion on topic “Operationalizing Social Media Within Your Shared Services Organization” on March 5 at 4.30 PM and on March 6,  Mike Garber Chief of Sales and Marketing would be moderating a panel discussion on topic Process Enabled Technologies (Pet) at 2:40 PM.

12th Annual ITAS 2013 - International Transfer Agency Summit

12th Annual ITAS 2013 - International Transfer Agency Summit Feb 27 - 28, 2013
Abbaye de Neumunster, Luxembourg


WNS is a Sponsor at the 12th Annual ITAS 2013 - International Transfer Agency Summit

International Transfer Agency Summit, Europe’s biggest and premier Transfer Agency and Fund Operations event, will host more than 60 eminent speakers, comprising experts and business partners of the fund distribution world. The summit will lay the platform for interesting and interactive presentations and panels for critical business and industry issues to be addressed.

Lilly Prasad, Senior General Manager - Banking and Financial Services, will moderate the track session on the second day of the conference (Feb. 28, 2013). Lilly leads the Capital Markets practice at WNS, and will put forth an industry perspective on the topic, ‘Outsourcing Update – Still Gathering Momentum in the Current Climate?’

Mark Braddock, Senior Vice President - Sales for Banking and Financial Services, along with other domain experts, will represent WNS at the event. We will be exhibiting at booth no. 1.

Outsourcing World Summit

Outsourcing World Summit Feb 18 - 20, 2013
JW Marriott in Phoenix, Arizona


WNS to Participate in the 2013 Outsourcing World Summit

Year after year, the Outsourcing World Summit brings together outsourcing customers, providers and advisors on a common platform. Game-changing ideas are shared. The latest trends and opportunities are identified. The 2013 Outsourcing World Summit scheduled on Feb. 18-20, 2013, at the JW Marriott in Phoenix, Arizona, continues this tradition of excellence with over 100 leading industry visionaries and thought leaders to steer more than 50 educational sessions.

Jay Venkateswaran, Executive Vice President - Retail and CPG will represent WNS in Track Session Three, which will focus on outsourcing as a management science. Jay will put forth an industry perspective on the topic ‘Maturity in Outsourcing Models to Tackle the New Normal’.

WNS is exhibiting at booth # 45, and will be represented by its senior representatives from the global team.

The NRF 102nd Annual Convention & EXPO 2013

The NRF 102nd Annual Convention & EXPO 2013 Jan 13 - 16, 2013
Booth no C636, Jacob K. Javits Convention Center
New York City, U.S.

Whitepaper : Armed With Knowledge - Download
Video          : An Enterprise's Journey Towards Fact-based Decisions - View Video

Brochure     : WNS Wade Solution  - Download
Brochure     : Retail and CPG  - Download
Factsheet    : WNS Retail CPG  - Download
Whitepaper : Building Brands through ‘Social’ Customer Service  - Download

WNS is a Sponsor of the NRF 102nd Annual Convention & EXPO 2013

Like it does every year, the NRF 102nd Annual Convention & EXPO 2013 — also called Retail’s BIG Show — will bring together the retail community to network, trade ideas and announce new ground-breaking solutions. This year, the event will be held from Jan 13-16, 2013 in New York City, U.S.

WNS is a Sponsor, and will be showcasing its integrated offering of Technology, Analytics and Process Solutions for the retail industry. WNS will be exhibiting at Booth # C636, and will be represented by its senior domain experts from the global team.