BPO client testimonials and appreciation for exemplary service delivery
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Client Testimonials

We are dedicated towards providing our customers a credible and responsible customer services center. Revamping the call center builds on our company's philosophy of consistently improving the quality and reliability of our operations.Read More
Giorgio De Roni
CEO, GoAir
WNS has been a trusted partner for us beyond mere transactional BPO services.Over the years, WNS has helped us streamline processes and drive best practices across our F&A function.
Louis Profumo
CFO Church's Chicken
WNS chosen for proven Audit expertise & best-in-class technology.
Christopher Korenke
VP-Commercial, Star Alliance
We chose WNS because of their deep understanding of the travel industry, strong customer care capabilities, insightful customer analytics, and their global delivery footprint
Steve Sickle
Senior Vice President for Distribution and Relationship Marketing at IHG
Performing as an extension of our enterprise, WNS consistently provides deep industry expertise within a flexible service model. This is critical given the range of services SITA provides to air transport, government and global distribution systems companies.
Dave Bakker
SVP Customer Services and Operations, SITA
WNS provides us a blend of functional expertise and process capabilities which spans across our diverse portfolio. Our partnership with WNS has become an integral part of our operations and we look forward to maintaining this stability and competitive advantage in a volatile energy market.
Phil Bentley
Managing Director, British Gas
Over the last five years, WNS has operated as an extension of our business, demonstrating a strong commitment to our success, and we look forward to expanding our partnership.
Steen Wulff
Director of Passenger Revenue Accounting, SAS Airlines
I am delighted the team are living up to our expectations and delivering sensational customer service.
Rob Hartley
Senior Sales & Customer Service Manager, Lastminute.com
WNS' solution is clearly innovative and showcases how WNS understands our business and innovates to deliver business value
Michel Hilgersom
Director of Procurement Commercial, KLM
...by leveraging the capabilities of WNS, we will take our customers’ experience to the next level. We have chosen WNS as our partner because they bring a deep understanding of customer needs, have a track record of operational excellence and most importantly, are aligned to our values.
Russell Taylor
Customer Services Director, T-Mobile
Industry expertise was the key. We wanted to ensure we chose a provider that understood the complexities of our business. WNS's knowledge was comprehensive and its solutions flexible. They could talk the talk.
Jeremy Carrington
Head of Procurement, Virgin Atlantic
Analytical Prowess, Consultancy & Strategic Thinking of the WNS R&A team have immensely helped us sharpen our market insights function in the Developing & Emerging Markets. I Thank you again for being the passionate champions of emerging markets and for all your help with important analysis and strategy work
- Knowledge & Insights Head for Developing & Emerging Markets of a Global CPG Company
We selected WNS because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence. During our rigorous selection process, WNS showed us their flexibility and significant analytics capabilities by developing a fine-tuned customized business solution.
Jim Bechtold
SVP, Reimbursement and Government Affairs, Biomet
This allows Aviva to continue our working relationship with a provider that truly understands the insurance industry and has a tireless commitment to process excellence and customer care, making WNS our partner of choice
Cathryn Riley
Chief Operating Officer, Norwich Union Life, and Chairman, Aviva Global Services
Over the last 2 years we have reduced the overall cost of delivering conveyancing by 15% whilst also improving service and growing 40% annually. Working with WNS to deliver our legal back office from India and Sri Lanka has been a key component in this success.
Ian Floyed
CEO, MyHomeMove